Senior HR Operations cum ER

• Verifying and Processing monthly payroll data and then provide those data to payroll team.
• Controlling labor contract and appendix (including renewing contracts).

• Being a competent user of all internal systems, to include our employee records system (SAP, local HR systems)
• Updating and maintaining HR systems, records, and reports with accurate employee data.
• Processing changes to employee's circumstances, including preparing accurate and effective documentation/communication and updating relevant databases, systems.
• Processing monthly PEC reports for business projects, updating payment reports for accounting requirement, and ad-hoc reports as required by direct manager and regional HR team.

• Processing with the onboarding and off-boarding process to ensure the compliance with the guideline and procedures, including preparing accurate, relevant documentation and updating systems accordingly.
• Following up to ensure employees complete the mandatory courses (COI, COC, Cyber Security, etc.).
• Address employees' queries (on compensation and labor regulations).
• Running employees' lifecycle surveys (On-boarding, Engagement, Pulse survey, 360-degree feedback, and Off-boarding survey).
• Ensuring that the end-to-end HR process always supports a positive employee experience.

• Together with direct manager consulting business managers on people matter for new projects, which includes personnel cost management, salary benchmarking, incentive scheme building and other employees' benefits.
• Presenting HR process, policy and employees benefits to clients and new projects' employees.

• Partnering with senior business stakeholders and HR teams to develop and implement Employee Relations best practices and programs.
• Handling employee complaints, managing grievance procedures, and facilitating counseling with other stakeholders.
• Investigating and resolving complex or critical employee relations issues in a timely and effective manner.

• Experience in providing strategic, tactical and operational advice/support to mid to senior management.
• Relevant experience in HRIS (SAP and Success Factors) would be advantageous.
• Familiar with Vietnam Labor law / regulations to ensure statutory compliance/obligations.
• Good command of written and spoken English
• Minimum 1-2 years' experience in a similar role

DKSH