F&B MarCom Executive

• Provide administrative support to the MarComms Manager and Sales & Marketing team.
• Maintain organised filing systems, asset libraries, menus, images, and shared digital folders.
• Prepare presentations, weekly updates, monthly marketing reports, and brand compliance documents.
• Support vendor management, contract preparation, and documentation for marketing and F&B initiatives.
• Assist with scheduling and logistics for photography, videography, and content production.

• Serve as a liaison between F&B leadership, outlet managers, culinary teams, and the marketing function.
• Gather and consolidate information for promotions, menu updates, special events, and campaigns.
• Coordinate marketing deliverables and deadlines across multiple stakeholders, ensuring alignment and timely execution.
• Support communication with agencies, influencers, media partners, and photographers.
• Maintain internal calendars for campaigns, festive programmes, activations, and social media plans.

• Process purchase orders, invoices, and vendor registrations related to F&B marketing activities.
• Track payments, follow up with finance for approvals, and maintain accurate budget logs.
• Assist in monthly budget reconciliation and reporting for MarComms and F&B.

• Maintain databases for media, influencers, vendors, and partners.
• Update internal systems and CRM platforms with campaign data, content links, and partner engagement records.
• Track results of F&B campaigns, social performance, and promotional ROI, supporting monthly analytical reports.
• Manage and update digital platforms, including restaurant listings, QR menus, and website pages.

• Work closely with Revenue, F&B, Culinary, Events, and Operations teams to ensure all messaging, pricing, and promotions are aligned.
• Present weekly updates at the Revenue Meeting, including proposed promotions required to meet monthly income budgets.
• Support the Events and Banqueting teams with marketing efforts for functions, celebrations, and outside catering.
• Ensure all marketing materials, menus, signage, and digital assets comply with brand standards.

• Manage all social media accounts dedicated to F&B outlets, including content planning, posting, community management, and reporting.
• Update and maintain Brand.com outlet pages, ensuring accuracy and alignment with promotions and menu updates.
• Create new social media accounts for outlets or concepts when required to improve visibility and audience reach.
• Coordinate all F&B photoshoots, including photographer briefings, styling, liaison with operations, managing schedules, and ensuring final assets meet brand requirements.
• Work with the wider MarComms team to engage, host, and manage KOLs, influencers, and content creators, ensuring collaborations support brand positioning and revenue needs.

• Monitor online presence and customer sentiment across F&B platforms and escalate issues or opportunities.
• Assist in drafting social captions, menu descriptions, press releases, and internal communications.
• Ensure timely updates of F&B marketing collateral, menus, and promotional materials.
• Support PR initiatives, including media hosting, content requests, and coverage tracking.
• Perform additional tasks or projects as assigned by the MarComms Manager or Sales & Marketing leadership.
• Perform any other reasonable duties as assigned to support the needs of the department and hotel operations.

• A Bachelor's degree in Sales & Marketing is preferred

• Experiences in similar role at luxury hotels/resort
• Prior administrative / secretarial experience is of advantage

• Competent computing skills (e.g. Microsoft Office)

Capella Hotels & Resorts