HR Officer

• Support the end-to-end employee lifecycle administration, including onboarding, internal transfers, and offboarding processes.

• Collect, verify, scan, and file required employee documents in compliance with the company's due diligence requirements.

• Register and terminate benefits in kind (e.g., private insurance) for new hires and leavers in a timely manner.

• Maintain accurate and up-to-date employee data in the HRIS (HiBob), ensuring all records - including personal details, job information, compensation, and contract type - are complete, compliant with internal policies, and audit-ready at all times.

• Manage organizational structure data in the system, including reporting lines, approval matrices, cost center assignments, and headcount updates following any restructuring or role changes.

• Perform regular data audits to identify and correct inconsistencies, duplicate records, or missing fields across employee profiles.

• Support the configuration and ongoing maintenance of automated HR workflows in HiBob (onboarding, offboarding, performance reviews, leave management, and overtime requests) to ensure a seamless employee experience.

• Generate ad hoc and scheduled system reports to support HR analytics, audits, and management decision-making.

• Provide high quality support for the payroll function, covering both local staff and expatriate secondees.

• Consolidate monthly payroll changes (new joiners, leavers, promotions, salary adjustments) and submit to the payroll vendor for processing.

• Consolidate monthly attendance records; compile and verify overtime hours submitted by employees

• Supply income and benefit data for items not processed through regular payroll (e.g., allowances in kind) to the payroll vendor.

• Support Social Insurance claim submissions for sick leave and maternity leave cases.

• Manage Social, Health & Unemployment Insurance (SHUI) reporting, claims (sick leave and maternity), and monthly reconciliations.

• Support monthly PIT declaration and annual PIT finalization filling.

• Review payroll and Personal Income Tax (PIT) reports from the vendor; identify discrepancies and notify the vendor for correction.

• Understanding and implementing all policies in the Employee Handbook/Internal Regulations/Code of Conduct.

• Monitor and communicate updates to labor law regulations, decrees, and articles relevant to HR operations.

• Support the development and rollout of new HR practices, programs, and policies aligned with organizational needs.

• Advise employees on internal HR policies and procedures.

• Maintain consistent, up-to-date HR process documentation and ensure its proper utilization across the team

• Produce and maintain documentation artifacts for HR audits and governance reviews.

• Coordinate with the TA team and hiring managers to ensure smooth recruitment administration, including issuing offer letters, processing employment contracts, and verifying eligibility to work.

• Conduct employee due diligence checks in line with Group policy.

• Coordinate the annual health check-up program, including scoping requirements, obtaining vendor quotations, and supporting rollout.

• Prepare monthly, bi-annual, and annual statutory reports for Government submission.

• Generate monthly HR reports for management (e.g., CEO report, payroll summary, diversity metrics).

• Partner with the Engagement team to ensure effective communication of process changes across client groups.

• Support employee benefits administration in coordination with relevant vendors (e.g., laptop awards, engagement programs).

• Manage visa and work permit processes for expatriate staff relocating to Vietnam.

• Take on cross-functional responsibilities as they arise and provide general support to the Head as required.

• Minimum 2 years of hands-on experience in HR operations, with solid exposure to payroll processing and statutory compliance.

• Working knowledge of the Vietnam Labor Code and related regulations.

• Strong numerical and analytical skills with high attention to detail.

• Adaptable, proactive, and comfortable working with modern collaboration tools (e.g., Confluence, Slack, HiBob) and AI in day-to-day work.

• Excellent organizational skills with the ability to manage multiple strict deadlines simultaneously.

• Prior experience with HRIS platforms (e.g., HiBob or equivalent) and external payroll vendors.

• Background in multinational or fast-growing companies preferred.

• Strong interpersonal and communication skills; ability to work cross-functionally with multiple stakeholders.

• High integrity and discretion in handling sensitive and confidential employee information.

• Accountable, self-driven, and reliable in delivering assigned tasks on time.

• Meal and parking allowance are covered by the company.

• Full salary and benefits apply from day one of probation.

• Social insurance as required by Vietnamese labor law, plus premium healthcare for you and your family - no seniority requirement.

• Annual Company Health Checkup.

• Performance bonus.

• 13th month salary pro-rata.

• 15-day annual leave+ 3-day sick leave + 1 birthday leave + 1 Christmas leave.

• SMART goals and clear career opportunities (technical seminar, conference, and career talk) – we focus on your development.

• Values-driven, international workplace with an agile culture that encourages innovation and collaboration.

• Internal company’s events (team building, company trips, happy hour, etc.)

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