District Manager
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- Tp Hồ Chí Minh
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Accept CloseSearch by KeywordSearch by LocationSearch by KeywordSearch by LocationLoading...Team:LocationType:Grade:Create Alert×Select how often (in days) to receive an alert:StartPlease wait...District ManagerDistrict ManagerDepartment:DTCDirect Reporting Line:Senior Manager, Retail OperationsIndirect/secondary reporting line:-Subsidiary/country:Adidas/SEALocation:SEAGSMS Grade:M4Number of Personnel Managed:Cost Center/Budget and/or Revenue Responsibility:YesPurpose & Overall Relevance for the Organization:
- Meeting or exceeding district sales and profit targets
- Coaching Store Managers to drive commercial success and excel in customer service
- Ensuring proper execution & compliance of established policies, procedures, initiatives and directives
- Take full ownership of the district and its commercial success
- Managing stores to deliver sales and profit targets and manage store cost base.
- Analyze relevant data to probe and challenge the status quo with both Partners' Retail Back Office and Store Managers
- Spend focused time on the sales floor during store visits to determine service improvement opportunities and to coach the Store Managers
- Plan and prioritize structured store visits to maximize the district's performance
- Dedicate a minimum of 4 days per week to completing store visits and ensure all stores in the district are visited at least once per month
- Manage and approve weekly and monthly schedule to maximise time spent on the shop floor especially during peak, including store managers to be working during peak weekends.
- Support stores in developing and implementing action plans to improve service standards as required to achieve minimum 80% score.
- Ensure compliance with established retail policies, operating procedures, initiatives and directives through store audits
- Ensure the legal and financial integrity of the district's store portfolio
- Manage loss prevention (stocktake, cycle count) as well as health and safety risks
- Share best practices to drive overall Market and Global retail performance
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
- Ensure proper in-store Brand execution, according to established standards and directives, in all stores within the district
- Facilitate the effective and timely delivery and execution of Foundational and Seasonal Brand and product training materials in the stores
- Assess and make recommendations to improve the commercial viability and availability of products for the district's stores
- Contribute to all aspects of business development including new store openings and recommendations for closure.
- Support and organise temporary 'Pop up' store formats in District as necessary.
- Coach Store Managers to increase their store's sales, productivity and profitability
- Drive a service and selling culture in the district
- Review xNPS reports and support stores in developing and implementing action plans to improve service standards as required to achieve service score target
- Lead the recruitment, on-boarding, training and development efforts in the district
- Own succession planning for the district
- Ensure compliance to established HR policies and procedures
- Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback including actively managing poor performance
- Coach, motivate and inspire Store Managers to accomplish store goals and maximize their individual performance, both face-to-face and remotely
- Champion and lead training within district, identifying training opportunities and providing feedback on training opportunities to Retail Back Office.
- Seek coaching and learning opportunities to continually improve your performance
- COURAGE: Speak up when you see an opportunity; step up when you see a need..
- OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
- INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
- TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
- INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
- RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.