Deputy Chief Executive Officer (Operation)
Aloha Consulting Group Xem tất cả việc làm
- Hà Nội
- Lâu dài
- Toàn thời gian
Job DescriptionOversee and manage all assigned urban areas, including system governance, operations, planning, budgeting, and personnel management across all service functions.Review and evaluate operational risk management practices to ensure efficiency and compliance.Organize, supervise, and ensure service quality while handling incidents and crisis situations within the managed areas.Monitor and ensure compliance with standards related to hygiene, occupational safety, and fire prevention and fighting (PCCC).Oversee the inspection, acceptance, and handover process from the Construction Division to customers across managed urban areas.Ensure all services (utilities, technical services, housekeeping, security, etc.) are delivered professionally, promptly, and in accordance with established standards.Supervise the organization and execution of community engagement activities.Monitor and control customer satisfaction survey results on a periodic basis.Execute other strategic assignments as directed by the Board of Management.Leadership & DevelopmentDemonstrate strong ambition and commitment to personal growth, continuously enhancing professional expertise, leadership, and team management capabilities to progress toward senior leadership positions.RequirementsBachelor’s degree or higher.Minimum of 2 years of experience in equivalent managerial roles (Head/Deputy Head of Department, Director level) in Retail, Real Estate, Hospitality Management, Finance – Banking – Insurance, Public Utilities, or related fields.Strong capability in developing systems, policies, and procedures; risk management; and team training and leadership.Key SkillsTeam leadership and managementStrategic planning and problem-solving mindsetCustomer service orientationStrong execution, coordination, and control skillsAbility to work under high pressure and handle large workloadsProficient in English, with experience working in multinational environments preferred.Contact: Ha HoangDue to the immense number of applications, only shortlisted candidates will be contacted.