MarCom Supervisor

• Manage and maintain all non-F&B social media platforms in alignment with brand standards.
• Execute monthly digital content calendars across social channels.
• Monitor engagement and coordinate with agencies to optimise content performance.

• Lead the planning and execution of photoshoots and video productions covering rooms, suites, spa, experiences, and resort lifestyle.
• Ensure visual assets reflect brand positioning and support marketing campaigns.

• Maintain the accuracy and consistency of all digital content across Brand.com, mobile app, and OTA platforms.
• Regularly review and update descriptions, imagery, and promotional content to ensure brand compliance.

• Manage and organise the hotel's digital asset library, including photography, video, and creative materials.
• Ensure assets are easily accessible and aligned with brand guidelines.

• Coordinate and manage external agencies responsible for social media advertising, reels, and digital media assets.
• Ensure agency deliverables are cost-efficient, on brand, and delivered within timelines.

• Produce monthly reports analysing digital channel performance, social engagement, and campaign effectiveness.
• Track agency performance and provide insights to optimise digital marketing investments.

• Growth in social media engagement and audience reach.
• Accuracy and consistency of Brand.com and OTA content.
• Completion and organisation of the digital asset library.
• Digital channel performance metrics (engagement, reach, conversions).
• Cost efficiency and quality of agency deliverables.

• Diploma in Marketing or equivalent is preferred

• Experiences in a similar role and capacity of luxury hotels

• Excellent command of written and spoken English
• Competent computing skills (e.g. Microsoft Office)
• Strong communicator with personable character

Capella Hotels & Resorts