Business Development Associate Manager

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  • Tp Hồ Chí Minh
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Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.International Wealth and Premier Banking (IWPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world's most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.We are currently seeking a high caliber professional to join our team as Business Development Associate ManagerAreas and AccountabilitiesImpact on the Business
  • Manage and develop team of Personal bankers to achieve acquisition targets across branch products.
  • Lead the retail branch to Deposit mobilization targets and ensure Assets acquisition help in profitability of the branch.
  • Strategize and implement acquisition programs for Personal bankers .
  • Ensure Target distribution and lead management for the PB team.
  • Conduct regular sales meeting and participate on sales strategy meeting with Branch manager and Area manager.
Customers / Stakeholders
  • Enhance customer satisfaction and feedback through high standards of customer service
  • Managing the service & sales floor and monitoring the front office performance
  • Ensure the Individual Review is correctly offered to customers where appropriate
Leadership & Teamwork
  • Provision of service & sales related guidance to all customer facing staff and support to the Retail Store Manager on improvements to Service standards
  • Provision of coaching and guidance to front office team within the Retail Store
  • Assist the Retail Store Manager in the execution of the Retail Store Strategy, in particular through Staff Engagement initiatives and Personal Career Development
Operational Effectiveness & Control
  • Responsible for the internal PFS front office team accreditation and ensuring compliance to regulatory requirements on staff skills competency
  • Complete tasks and fulfill responsibilities as outlined in CDD LoBP, AML Policy; Sanctions Policy and always stay vigilant to identify and report warning signs to detect, deter and protect customers and the bank from fraud and financial crimes.
Qualifications, Knowledge & ExperienceKnowledge/Experience
  • Experience of managing Sales team of more than 6-10 + FTE in retail segment in banking or FMCG.
  • Proven ability in sales team leadership, people and resource management
  • In depth understanding of products and operational procedures
  • Knowledge and understanding of relevant risk / compliance / audit standards
  • Banking knowledge about PFS products would be added advantage
Skills
  • Ability to strategize and plan for Team.
  • Ability to fore case and manage sales resources for achieving business objectives.
  • Excellent interpersonal and communication skills
  • Effective sales leadership skills including coaching and sales activity management on a team / one to one basis.
  • Planning and organizing skills
  • Analytical skills
  • Problem solving skills
  • Complaint handling skills
You'll achieve more when you join HSBC.HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued by The Hongkong and Shanghai Banking Corporation Limited

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