Job DescriptionAre you passionate about Import-Export operations and eager to support a world-renowned company in delivering play experiences to children around the world?Bring your Import-Export expertise to LEGO Manufacturing Vietnam (LMV) and proactively support the Import/Export Manager in building robust Import-Export activities under the EPE business model. Act as a trusted business partner across all stages of shipping and customs matters. Please note: This position does not support relocation assistance or sponsorship.Core ResponsibilitiesMaintain a high standard of shipping and customs processes to meet and exceed the company objectives.Ensure smooth cooperation with all shipping stakeholders (internal customers, forwarders, and carriers) to meet their needs, deliver expected service levels, and proactively propose and implement process improvements.Adhere to global shipping policies while maintaining close communication and daily coordination on inbound and outbound shipments with the LMV factory, overseas LEGO factories, and selected suppliers.Execute import/export shipping processes, including preparation and completion of all required shipping and customs documents with high accuracy and quality to ensure full compliance.Maintain close communication and daily coordination with local authorities (Customs, Import-Export Management Department, VCCI, etc.) and external agents (clearance brokers, etc.) to ensure full compliance with Vietnamese legislation.Stay updated on government circulars, decrees, and regulations related to import/export procedures, post-clearance audits, and other relevant requirements.Manage and maintain shipping-related systems, including SAP and Electronic Customs Declaration software (ECUS/VNACCS).Plan inbound and outbound shipments, selecting optimal transportation modes and maximising pallet utilisation for efficient shipment flow.Promptly implement corrective actions in case of delays, obstacles, or near-misses, and escalate to relevant stakeholders when necessary.Analyse logistics and customs data (shipment lead times, clearance performance, transportation costs, carrier performance, etc.) to identify trends, risks, and improvement opportunities.Develop and maintain regular Power BI dashboards and automation tools (using VBA, Power Apps, etc.) to monitor operations, track performance, and support data-driven decision-making.Act as a key enabler and knowledge ambassador by promoting new tools, training team members, and sharing best practices.Support and substitute for other local shipping team members when required.Perform all tasks in the job description and any additional tasks assigned by the manager to the highest standard.Play Your Part in Our Team Succeeding.The mission of the Import/Export department is to ensure every shipment reaches the right customer on time, using the most suitable transportation modes while optimising cost, quality, and efficiency — all in full compliance with current legislation and the Export Processing Enterprises (EPE) business model.Do You Have What It Takes?College degree or above in Business Administration, International Trade, Supply Chain Management, or a related field.3+ years experience in import/export and shipping operations, preferably within a manufacturing environment.Strong knowledge of customs regulations and procedures, particularly for EPE.Hands-on experience in Customs Finalization Reports is a strong advantage.Good data analysis skills with practical experience in Power BI (or similar BI tools) to create reports and dashboards.Advanced proficiency in Microsoft Office.Hands-on experience with SAP is preferred.Strong problem-solving skills and the ability to work effectively under pressure.Excellent communication and interpersonal skills with proven ability to collaborate in a matrix, cross-functional, and cross-cultural environment.Advanced English proficiency (both spoken and written).Experience in the consumer goods industry is an advantage.Knowledge of planning, purchasing, or warehousing processes is an advantage.#LI-CD2Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.What’s in it for you?Here is what you can expect:Family Care Leave - We offer enhanced paid leave options for those important times.Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children’s Rights.Just imagine building your dream career.Then make it real.Join the LEGO® team today.
