Import & Export Customs Specialist (Chinese)
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We are looking for a detail-oriented Import & Export Customs Specialist to manage end-to-end customs clearance and international logistics operations at our Vietnam facility. You will serve as the key point of contact to ensure the smooth, compliant, and cost-effective cross-border movement of goods and equipment. This role is ideal for a proactive professional who excels at solving logistics challenges and building strong relationships with customs authorities and logistics partners.📦 Key Responsibilities
- Handle all import/export customs operations: prepare clearance documents for goods/equipment in compliance with Vietnam Customs Law, RCEP, EVFTA, and other relevant trade agreements.
- Coordinate with customs brokers, freight forwarders, and customs officials to track clearance progress and resolve issues such as inspections or port delays.
- Independently manage Vietnam's processing trade procedures and maintain regulatory records.
- Maintain relationships with Vietnam Customs and Commodity Inspection agencies to stay updated on policy changes.
- Coordinate international sea/air freight bookings, optimize transportation costs and lead times, and monitor shipment status.
- Handle transportation disputes (damage, delays) and follow up on insurance claims.
- Ensure compliance by accurately classifying goods with HS codes and training the team on Vietnam's import/export regulations.
- Maintain import/export ledgers, record shipment details, clearance times, and costs, and prepare regular reports.
- College degree or above in International Trade, Logistics Management, Customs Affairs, or a related field. Vietnam Customs Certification (Chuyên viên Hải quan) is a plus.
- At least 3 years of experience in Vietnam import/export customs or international logistics operations. Familiarity with China-Vietnam trade flows is preferred.
- Fluent in Vietnamese and Chinese (written & spoken). Proficient in English reading and writing.
- Proficient in operating Vietnam's customs systems (ECUS5, VNACCS/VCIS).
- Knowledgeable in Vietnam import/export tax calculation, rules of origin (FORM E/D), INCOTERMS 2020, and trade terms (DDP, FOB).