Field Service Engineer (Door Hardware)

• Prepare and maintain technical drawings, documentation, and design details related to window and door systems

• Perform on-site field service, including inspection, installation support, adjustment, and troubleshooting of window and door products

• Work closely with business development and project teams to understand technical requirements, project scope, and timelines

• Demonstrate strong knowledge of door frames, window systems, and hardware components

• Read and interpret blueprints, technical drawings, and specifications to determine installation or service requirements

• Install and service components using appropriate tools, methods, and safety procedures

• Communicate effectively with clients, internal teams, and suppliers to coordinate activities and resolve technical issues

• Support additional technical or service tasks as required by the business

• Proven experience as a technical or service engineer within the window and door industry

• Hands-on experience with both window systems and door systems (mandatory)

• Ability to work independently in the field as well as collaboratively within a team environment

• Strong problem-solving skills and practical technical mindset

• Physically fit, with the ability to work on-site, in varying weather conditions, and handle equipment or components when required

• Language skills: English (Compulsary), Chinese (Preferred)

Manpower