Employee Relation Manager

• Bachelor's degree in Human Resources, Law, Business Administration, or related fields.
• Strong knowledge of the Labor Code and HR-related regulations.

• At least 5 years of experience in employee relations.

• Good at English communication
• Strong communication, active listening, and negotiation skills.
• Investigation and problem-solving skills.
• Analytical and report writing skills.
• Conflict management capability.
• Proficiency in Excel, Word, and PPT…
• Have relationship with government is a strong point

• Integrity and transparency.
• Calm and able to handle confidential information.
• Fair, objective, and professional.
• Balanced mindset between legal compliance, policy, and employee wellbeing.

• Act as the primary contact point for receiving and resolving employee complaints, inquiries, and concerns.
• Conduct investigations related to policy violations, workplace conflicts, and misconduct.
• Collaborate with line managers to provide guidance and recommendations on handling ER issues.
• Maintain employee feedback channels: voice-of-employee activities, hotline, etc.

• Monitor the implementation of company policies, work rules, and collective labor agreements (CLA).
• Update and communicate new regulations regarding labor law, social insurance, and occupational safety.
• Prepare documentation and support labor inspections and interactions with government authorities.

• Participate in investigations, collect statements/evidence, and propose appropriate disciplinary actions.
• Draft meeting minutes, disciplinary decisions, and maintain proper documentation in compliance with legal requirements.
• Ensure the disciplinary process is fair, transparent, and aligned with company procedures and the law.

• Track ER cases based on risk levels and follow up on progress.
• Propose preventive measures to avoid recurrence and improve workplace processes.
• Prepare periodic ER reports for the HR Manager and Management Board.

• Contribute to the review, update, and development of labor-related internal policies.
• Communication policy changes to employees and managers to ensure full understanding and compliance.

• Coordinate employee engagement programs, satisfaction surveys, and pulse surveys.
• Collect employee insights and recommend initiatives to enhance the working environment.

Adecco