Outlet Manager

• Lead and inspire a team of food and beverage professionals, fostering a collaborative and customer-focused environment
• Oversee the daily operations of multiple food and beverage outlets, ensuring high standards of service and product quality
• Develop and implement strategies to increase revenue and profitability whilst maintaining guest satisfaction
• Manage inventory, control costs, and optimise operational efficiency across all outlets
• Ensure compliance with food safety regulations and maintain the highest standards of cleanliness and hygiene
• Analyse sales data and guest feedback to identify areas for improvement and implement action plans
• Collaborate with the culinary team to develop innovative menu offerings and promotional activities
• Handle guest inquiries, complaints, and special requests in a professional and timely manner
• Conduct regular staff training sessions to enhance product knowledge and service skills
• Participate in budgeting and financial planning processes for the F&B department

• Minimum of 5 years' experience in food and beverage management, preferably in a luxury hotel or resort setting
• Proven track record of successfully managing multiple outlets and driving business growth
• Excellent knowledge of food and beverage operations, including menu planning, cost control, and inventory management
• Strong leadership skills with the ability to motivate and develop a high-performing team
• Proficiency in using point of sale systems and Microsoft Office applications
• Outstanding communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders at all levels
• Analytical mindset with strong problem-solving abilities and attention to detail
• Ability to work efficiently under pressure in a fast-paced environment
• Fluency in English required; knowledge of Vietnamese or other languages would be advantageous
• Familiarity with Vietnamese culture and cuisine is a plus
• University degree in Hospitality Management, Business Administration, or a related field preferred
• Food safety certification is desirable

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.

Rixos Hotels