Customer Quality Engineer
TE Connectivity Xem tất cả việc làm
- Hà Nội
- Lâu dài
- Toàn thời gian
- Quality Issue Resolution: Assists in addressing customer-related quality issues by gathering information and working with senior team members to provide timely responses.
- Customer Communication: Provides customer contact support for basic quality matters, following established protocols and escalating complex issues appropriately.
- Process Participation: Participates in customer quality activities including data collection for audits and evaluations under supervision. Quick response to customer's issue and visit customers regularly to develop good relationship.
- Basic Analysis: Supports the team in identifying customer needs and documenting feedback that may lead to quality improvements.
- Participates in cross-functional teams to drive continuous improvement.
- Coordinate the sorting activities with regards to quality defect by meeting customer requirements, preparing product defect report and providing quality training to subcontractor to satisfy customer expectations.
- Monitoring complaint processing (processing time, response time, content of 8D reports and effectiveness of corrective actions) and report to manager.
- Monitor customer scorecards and definition of actions by negative trend.
- Minimum Bachelor's Degree
- Minimum 3 years of customer quality background
- Knowledge in QC Tools such as SPC, FMEA, Control Plan, etc.
- Knowledge in IATF16949 and ISO9000 requirements
- Good communication and negotiation skills
- Presentation skills
- Good English knowledge, verbal and writing
- Flexible and loadable
- Independent working behaviour
- Ability making decisions
- Social competence
- Team worker
- Knows how to drive and with valid driver's license
- Willingness to travel both domestically and internationally
- Excellent negotiating skills
Hanoi, Hà Nội, thủ đô 999100
Viet NamPosting City: HanoiJob Country: Viet NamTravel Required: 50% to 75%Requisition ID: 149259Workplace Type:External Careers Page: QualityApply nowStartPlease wait...TE Connectivity does not accept unsolicited assistance from third parties for employment opportunities. All CVs/resumes submitted to any TE employee by a third party without a valid written search agreement for that specific position will not be entitled to any form of compensation and such submission shall be deemed the sole property of TE. No fee will be paid in the event an individual is hired by TE regardless of any third party submission where no pre-existing written search agreement is in place. If an agency agreement is in place, submissions are position specific. General submissions not targeted at a specific employment opportunity will not be entitled to any form of compensation. Please, no phone calls or emails. © 2023 TE Connectivity Corporation. All Rights Reserved.×Cookie Consent ManagerWhen you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.Required CookiesThese cookies are required to use this website and can't be turned off.Show More DetailsRequired Cookies Provider Description Enabled
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