Senior Software QA Manager

Qode Xem tất cả việc làm

  • Tp Hồ Chí Minh
  • 3.500 $ một năm
  • Lâu dài
  • Toàn thời gian
  • 3 ngày trước
  • Ứng tuyển Dễ dàng
Senior Software QA ManagerLocation: Ho Chi Minh City, VietnamWorkplace Type: OnsiteWe are hiring on behalf of Qode's client.About the RoleWe are seeking a highly experienced and motivated Senior QA Manager to lead and transform our client's quality assurance practices. In this role, you will be responsible for managing and developing a team of QA professionals, partnering with Customer Support, Product, and Development teams to ensure the delivery of high-quality software products. You will play a critical role in improving defect prevention, reducing customer-reported issues, and accelerating testing cycles without compromising coverage or confidence. This position requires a strong understanding of QA methodologies, test automation, CI/CD, and the ability to strategically assess and guide the use of generative AI in QA workflows. If you are passionate about quality, have a proven track record of building and scaling QA teams, and are looking for a challenging and rewarding opportunity, we encourage you to apply.Key Responsibilities
  • Lead a transformation of the current quality assurance practices.
  • Manage and develop a team of 5+ members, setting clear expectations around ownership of product quality.
  • Actively partner with Customer Support to analyze support tickets, identify recurring issues, high-impact defects, and quality gaps.
  • Work closely with Product and Development teams to review requirements through a customer-impact lens.
  • Improve defect prevention, not just detection.
  • Plan and deliver a noticeable reduction in repeat customer-reported issues.
  • Ensure testing cycles become faster without sacrificing coverage or confidence.
  • Share learnings and patterns discovered from customer data with other QA teams.
Required Skills & Qualifications
  • 7+ years of experience in software quality assurance, including 5+ years holding a QA/QC Manager title.
  • Proven track record of building and scaling QA teams, including hiring, mentoring, and performance management.
  • Strong understanding of test automation and exploratory testing.
  • Strong understanding of CI/CD and modern SDLC.
  • Strong understanding of defect management and release processes.
  • Ability to strategically assess and guide the use of generative AI in QA workflows, even without direct implementation responsibilities.
  • Proven ability to improve customer-perceived quality.
  • Experience implementing QA metrics and driving improvements in efficiency, automation, and product quality.
  • Excellent communication skills, both technical and non-technical. English proficiency at upper-intermediate level or higher.
Nice to have
  • Experience managing QA for SaaS or enterprise software with complex integrations (ideally involving Microsoft 365)
  • Participation in initiatives involving AI agents or co-pilot-style tools to enhance QA workflows
  • Experience working closely with Support or Customer Success teams
  • Familiarity with backup, storage, or data protection solutions
  • Experience working with cloud storage platforms (e.g., AWS S3, Wasabi, Azure) and virtualization technologies (e.g., VMware, Hyper-V, Proxmox)
Additional InformationWhy you’ll love working at our client's company: The team in Vietnam has been changing very fast in the recent years. They have grown from a group of 6 engineers to the current team size of 100, andt they are expecting to grow even more in the following years. They are trying to improve every day to become a competitive choice for talented people by offering:
  • Base Salary: Up to $3500 (excluding KPI bonus)
  • Flexible working hours
  • 13-month bonus & performance bonus
  • 100% salary on probationary period
  • Private health care package
  • Premium health care check
  • Gift (cash/voucher) for every special occasion: New Year's Eve, Tet holidays, International Women's Day, International Children's Day, Mid-Autumn Festival, and Birthday
  • 15-18 annual leaves/year, 5 sick leaves, and additional leaves (up to 3 days)
  • Team building
  • Free and unlimited snacks, tea, coffee, and by-choice request.
Working location: District 1, Ho Chi Minh City

Qode