Chubb Life] Assistant Director, Transformation Delivery Lead

• Lead the charge in driving Chubb Life Vietnam's most critical digital and operational transformation initiatives. You will be at the forefront of reimagining how insurance works for millions of customers.

• Design and execute breakthrough solutions that redefine business processes, customer journeys, and operational excellence. Your work will set new industry benchmarks for speed, quality, and innovation.

• Collaborate directly with C-level executives and senior leaders, influencing strategic decisions and ensuring alignment between business vision and execution.

• Build, inspire, and lead cross-functional teams to deliver complex, high-value projects. Foster a culture of agility, accountability, and relentless pursuit of excellence.

• Own the end-to-end delivery of multi-million-dollar transformation programs-ensuring every milestone is met, every risk is managed, and every outcome delivers measurable value.

• Champion new ways of working, from Agile methodologies to data-driven decision-making, and embed a mindset of continuous improvement across the organization.

• Develop and coach a new generation of delivery managers, empowering them to take on bigger challenges and develop their careers.

• Communicate transparently and compellingly with all stakeholders, from boardroom to project team, ensuring clarity, buy-in, and momentum at every stage.

• Education: Bachelor's degree or higher in Business Administration, Information Technology, Finance, or related fields.
• Experience:

• Minimum 8 years of experience in digital transformation project management, with at least 3 years in life insurance or financial services.
• Prefer candidates who have led large-scale projects in claims, operations, digital transformation, and have experience working with C-level executives.
• Knowledge & Skills:

• Strategic thinking, strong financial analysis and planning skills.
• Excellent leadership and communication skills, with the ability to influence and persuade senior stakeholders.
• Proficient in change management, conflict resolution, creative and pragmatic problem-solving.
• Data management, analytics, and experience with AI/Machine Learning are advantages.
• Personal Attributes & Working Style:

• Resilient, professional, autonomous, transparent, highly committed to results.
• Able to adapt quickly to fast-paced, high-pressure environments.
• Certifications: Preferably Scrum Master, Product Owner, PMP or equivalent certifications.
• English: Good communication skills with international stakeholders.

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