Warehouse Assistant Manager (3PL)

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Location: Maple Tree Warehouse, No. 3 Street, VSIP 2, Thu Dau Mot, Binh Duong (No shuttle bus service)Daily operation:Monitor all daily warehouse operational activities, including inbound, outbound, and returns processes, to ensure smooth workflow, system accuracy, and compliance with SLA and customer delivery commitmentsInstruct, guide, and provide on-the-job training for warehouse staff to ensure strict compliance with SOPs, work instructions, quality standards, and productivity targetsInteract with customers to understand their business requirements, order profiles, peak volumes, cut-off times, and special handling specificationsProvide customer support in escalated operational situations, coordinate internal teams to resolve issues quickly, and manage overall daily workflow to maintain service level performanceSupport managers in organizing, planning, and implementing daily operations, manpower deployment, shift arrangements, and continuous improvement initiativesProject developingJoining new project to set up operation process, standardize procedure, work instruction for operation.Propose and deploy improvement theme to improve operation efficiency.End resultsMeet customer KPI and Department KPIAll inbound and outbound shipments are planned and catchup customer’s requirementCustomers satisfactionAccountabilities:Achieve KPI of operationsMeet business targetJob RequirementsEducation:Bachelor’s DegreeProfessional Qualification/Certification:Preferably with Professional CertificationExperience:Preferable to 3-4 years of professional experience in contract logistics/distribution center operationsSolid experience in managing the sizable teamAnalytical and strategic thinkingStrong customer mindsetResult-orientated, good business sense, and hands-onProactive, detail-minded, and continuous improvementProficient in using Microsoft Office, WMS, TMSGood English communication skills ( verbal & written )Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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