WRB Conduct Director

• Aligning across all units to ensure countrywide consistency in implementation (e.g. on conduct risk assessment/ plan formulation).
• Facilitate the countrywide protocol on incident, risk issue and MI generation and escalation to appropriate to ensure proper governance and resolution of conduct related risk. Key responsibilities are to aggregate the conduct MI prepared by respective units and form a country view for country management review.
• Proactively socializing best practices across units on conduct risk management
• As needed, provide monitoring oversight such as ad hoc quality assurance/ thematic review on conduct related areas.
• Identify countrywide thematic risk that may be best managed at country level and escalate for management attention.
• Providing advisory support on related elements within the Conduct Framework (e.g. DM process)
• Respond effectively and timely to internal and external events or targeted reviews based on conduct related that have countrywide implications; unit specific risk/ control execution are responsible by the respective units, and socialize potential risk/ lessons learned with other units.
• Deliver effective and efficient oversight and monitoring mechanisms for unit to report progress of conduct risk/issues to country management.

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the WRB to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]

• Country:
• WRB head
• WRB COO
• WRB biz and segment teams
• WRB operation teams
• Branch management team
• RFO (Risk Type Framework Owner) - e.g. OR/Compliance/ FCC
• HR and Learning
• Corporate Affair dept
• Regulators
• Region:
• Regional COO/Compliance team
• Group:
• Group Conduct/ Compliance team

• Education Min graduate, post graduate preferred
• Languages Fluency in English mandatory, Vietnamese speaking skills are added advantage

• Banking
• Process and product
• Analytical
• Microsoft Offices (Word, PowerPoint, Excel)
• Data Analytics
• Presentation Skills
• English Communications

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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Standard Chartered