Job PurposeResponsible for assessing, analyzing and making decisions on medium to high risk insurance claims, ensuring accuracy, fairness, transparency and compliance with legal regulationsKey Accountabilities (1)1. Underwriting insurance applications- Assess life insurance applications involving elevated risks such as critical illnesses, high-value financial coverage, hazardous occupations, or complex products.- Analyze medical, financial, and behavioral disclosures using internal guidelines, international standards, and reinsurer consultations when necessary.- Recommend appropriate underwriting actions including premium loading, benefit exclusions, coverage limits, or declinations.- Ensure timely, transparent, and compliant processing of cases with thorough documentation.- Record exceptional cases for internal training and process improvement purposes.Key Accountabilities (2)2. Mentoring and Technical Guidance- Support junior underwriters by reviewing cases, clarifying underwriting principles, and guiding risk classification practices.- Develop training materials and lead regular knowledge-sharing sessions to enhance team expertise.- Conduct peer reviews to ensure consistency and quality across underwriting decisions.- Collaborate with product, legal, and operations teams to align underwriting processes with new product launches.- Participate in internal projects related to system upgrades, process optimization, and quality control.Key Accountabilities (3)3. Reinsurance Coordination and Compliance Oversight- Liaise directly with reinsurers to manage cases beyond internal authority or with unique risk factors.- Ensure all underwriting decisions comply with legal regulations, ethical standards, and internal policies.- Contribute to internal audits and operational performance reviews.- Propose enhancements to workflows, systems, and documentation to improve accuracy and efficiency.- Address system errors, process gaps, and feedback from clients or advisors to refine underwriting practices.- Prepare periodic reports on approval rates, decline ratios, and other performance metrics.Key Relationships - Direct ManagerManager/Senior Manager, UnderwrittingKey Relationships - Direct ReportsKey Relationships - Internal StakeholdersInternal function, division in companyKey Relationships - External StakeholdersClients and Insurance Agents; hospitals, clinics; Reinsurance Partners,…Success Profile - Qualification and ExperiencesBachelor's degree in Finance, Insurance, Business Administration, or related fields.Minimum 5 years of experience in life insurance underwriting or policy operations.Familiarity with medical terminology, financial analysis, and insurance principles.Preferred certifications: LOMA, ALU, FALU or equivalent. Proficient in underwriting software, risk assessment tools, and basic Excel functions.
