Atlassian Solution Expert - Cloud and Enterprise Platforms

CBTW

Tp Hồ Chí Minh
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OverviewWe are seeking a highly skilled and experienced Atlassian Expert to join our "Cloud and Enterprise Platforms" service line at CBTW. In this role, you will play a critical role in designing, implementing, and optimizing Atlassian solutions primarily for our APAC clients but also support European clients. You will work at the intersection of business requirements, technical implementation, and strategic platform evolution to deliver scalable, production-ready Atlassian environments.You will lead end-to-end Atlassian projects, from platform auditing and strategy definition to configuration, migration, and training delivery. You will collaborate with cross-functional teams including enterprise architects, developers, and business stakeholders to build up the APAC Atlassian service catalogue. As a Team Leader of the team, you will also mentor junior consultants and drive best practices in Atlassian implementation and administration but also have the opportunity to liaise with experts in Europe.ResponsibilitiesWhat you will do:1. Atlassian Platform Strategy and Architecture

Define and contribute to enterprise-level Atlassian platform evolution strategies for large accounts
Design scalable and robust Atlassian solutions that align with business requirements
Architect integrations between Atlassian tools and third-party client systems
Ensure solutions follow security and compliance requirements
Support in pre-sales activities

2. Implementation and Configuration

Transform operational business needs into optimal Atlassian configurations
Implement and deploy new Atlassian tools and plugins for clients
Configure workflows, permissions, and custom fields to match client processes
Establish automated workflows and optimize platform performance

3. Migration and Platform Management

Execute complex migrations and platform consolidations
Audit existing Atlassian environments and identify quick wins
Implement data quality validation and monitoring systems
Ensure platforms meet production requirements for scalability and reliability

4. Training and Knowledge Transfer

Deliver internal and external training sessions on Atlassian best practices
Create documentation and training materials for end users and administrators
Facilitate knowledge sharing and adoption of new tools and methodologies
Mentor client teams on platform administration and optimization

5. Leadership and Collaboration

Lead cross-functional project teams including consultants, engineers, and business stakeholders
Collaborate with clients to understand business requirements and translate them into technical solutions
Drive innovation and adoption of new Atlassian features, tools, and plugins
Act as a trusted advisor for enterprise clients on Atlassian strategy

QualificationsRequired Skills and Qualifications:Technical Skills

Atlassian Suite: Deep expertise in Jira, Confluence, Bitbucket, Bamboo, and other Atlassian products, with strong understanding of administration and configuration
Integrations: Experience with REST APIs, webhooks, and third-party integrations with Atlassian platforms
Scripting: Proficiency in scripting languages (Groovy, JavaScript, Python) for automation and customization
Database Management: Knowledge of database concepts and SQL for Atlassian backend administration
Plugin Development: Experience with Atlassian plugin ecosystem and custom development capabilities
Cloud & Server: Hands-on experience with both Atlassian Cloud and Server/Data Center deployments

Experience

Minimum of 5 years of experience in Atlassian implementation and administration
Proven track record of delivering enterprise-level Atlassian projects
Experience with end-to-end Atlassian project delivery in large corporate environments
Strong understanding of agile methodologies and DevOps practices

Soft Skills

Excellent communication skills, both written and verbal
Fluent in English
Strong problem-solving abilities and analytical mindset
Ability to translate complex technical concepts for business stakeholders
Leadership experience with cross-functional teams

Preferred Qualifications

Advanced degree (Master's or PhD) in Data Science, Computer Science, Statistics, or related field
Atlassian Certifications (ACP-100, ACP-120, ACA, or similar)

What We OfferAt CBTW, you won't just be an Atlassian specialist – you'll be part of a multi-expert environment with multiple service lines and world-class technology partnerships. This diversity provides exceptional learning opportunities and career growth potential. Our partnership with Atlassian and various plugin vendors gives you access to cutting-edge tools and exclusive training resources.We value transparency, collaboration, and evolution. If you're passionate about Atlassian tools, love sharing best practices, and enjoy crafting agile solutions that exceed client expectations, CBTW is the place for you!

CBTW

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