Strategic Key Account Ownership: Own full commercial and strategic responsibility for one of the company's most critical key accounts; Develop and execute long-term account strategies aligned with client objectives and company goals; Manage complex, multi-stakeholder client environments and build and maintain strong, long-term relationships with senior client stakeholders Drive account growth through expansion, upsell, cross-sell, and new opportunity identification Key Account Team Leadership & Management: Lead, coach, and develop a team of Key Account Managers Set clear objectives, performance expectations, and development plans for team members Ensure consistent account management standards, best practices, and governance across all key accounts Foster collaboration, accountability, and high performance within the team Revenue & Margin Growth & Commercial Performance: Deliver revenue, margin, and growth targets across owned and managed key accounts Identify, develop, and close new business opportunities within existing clients Oversee forecasting, CRM pipeline management, and risk mitigation Ensure commercial discipline and value-based selling across the team
