Sales Support Officer

UOB Xem tất cả việc làm

  • Tp Hồ Chí Minh
  • Lâu dài
  • Toàn thời gian
  • 9 ngày trước
About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.Job DescriptionAbout the DepartmentPersonal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.Overview of the RoleThe Sales Support Analyst is an entry level position responsible for participating in a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to assist in providing a full range of support services to sales people and client segments.Job Responsibilities
  • Perform card and loan application checking to ensure compliance, completeness and accuracy of the documents.
  • Ensure that all service queries are resolved timely.
  • Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
  • Manage the safekeeping and control of files during operation hours.
  • Monitor controls based on regulatory and reporting requirements.
  • Delivery and administration of access media and sales tools and assist in the overflow of digital self-service media.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Job Requirements
  • 0-2 years Relevant experience preferred
  • Customer service experience preferred
  • Working knowledge of related industry practices and standards
  • Consistently demonstrates clear and concise written and verbal communication
  • Bachelor’s degree/University degree or equivalent experience
Additional RequirementsBe a Part of the UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.Apply now and make a Difference

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