Company Overview:At TechX, we are pioneers in delivering cutting-edge solutions that empower businesses to thrive in today’s digital landscape. With a strong focus on Cloud Transformation (AWS), Data Modernization, and Generative AI, we bring unparalleled expertise to drive innovation, efficiency, and growth for our clients.We specialize in banking and financial services, retail, manufacturing, and transportation, delivering impactful solutions that address industry-specific challenges and significant market shifts.Together, we’ll build a future where innovation knows no limits.Job Overview:The Project Manager (Solution/Presales Phase) is accountable for defining, approving, and governing customer solutions before any commercial commitment is made.This role exists to ensure what TechX sells can be delivered, institutionalize consulting knowledge into HubSpot, prevent scope ambiguity and post-sale delivery risk, and enable Sales to close deals within governed boundariesThis is not a Sales role, not a quota-carrying role, and not a delivery PM role. It is a decision-owning consulting role within the Customer Value Governance Workflow (CVGW).Key Responsibilities:Customer Consulting & Use Case OwnershipEngage with multiple customer stakeholders (Business, IT, Ops, Security)Analyze customer problems, constraints, and success criteriaDefine and validate Use Case Definitions in HubSpotIdentify assumptions, dependencies, and risks earlySolution Evaluation & RecommendationCompare Solution Options (effort, risk, trade-offs)Assess product capability fit and identify gapsWork with Product Sales Support to validate feasibilityWork with SA/ Technical Presale to recommend solutions aligned with customer value and delivery realityDecision Ownership & GovernanceOwn and maintain the Decision LogClearly document (What is approved? Why it is approved? Under which conditions it may change)Finalize, version, and maintain the Approved ScopeEnsure all commitments are auditable and traceablePresales Enablement (Non-Commercial)Support Sales during presales discussions without owning revenue targetsClarify scope boundaries and delivery constraintsPrevent over-commitment and scope creepAct as the single source of truth for solution decisionsHandover to Delivery & CSHand over approved scope and decision rationale to CS-A and delivery teamsSupport post-sale scope change analysis through governance workflowsCollaborate with Xops during audits and exception handlingKey Requirements:Experience3-5 years in Presales / Solution Consulting, Project Manager / Business Analyst (for complex systems), Delivery / Implementation PM with strong customer exposure, or relevant positionsExperience working with enterprise or mid-large customersExperience in multi-stakeholder, high-complexity environmentsSkills & CompetenciesStrong problem structuring and analytical thinkingAbility to make, document, and defend decisionsExcellent communication with technical and non-technical stakeholdersHigh discipline in documentation and system usage (CRM, PM tools)Comfortable pushing back on customers or Sales when necessaryMindset & Working StyleThinks in systems, trade-offs, and constraintsValues clarity over speedTreats documentation as part of the job, not overheadComfortable operating with clear decision authorityUnderstands that governance enables scaleWhat We Offer:Innovative Environment: A dynamic and collaborative work environment where innovation is encouraged.Professional Growth: Opportunities for professional growth and development through continuous learning and exposure to cutting-edge technologies.Competitive Package: Competitive salary and benefits packageImpactful Work: The chance to work on cutting-edge projects with industry-leading clients, making a tangible impact on their business success.Apply now!Due to the high volume of applicants, only shortlisted candidates will be contacted. We apologize for this inconvenience!Our mission is simple yet profound: to empower our clients and their teams to thrive both professionally and personally. We believe in the convergence of life and work fulfillment through the transformative power of technology.With our pioneering 3i philosophy, which is "interactive", "instinctive", and "innovative", we chart the course for continuous innovation, driven by sound business instincts & daily interactions.As the first local partner of AWS, we specialize in three dynamic domains: Cloud Transformation, Advanced Data Analytics and Cutting-edge GenAI technology, helping hundreds of top enterprises and leading banks to unlock the full potential in their digital transformation journey.At TechX, we resonate with your aspirations, and we've made it our mission to not just find solutions but to wholeheartedly support you on your journey toward becoming a digitally empowered organization.Welcome to – Where Tomorrow Begins Today.
