NBS Sales Supevisor
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- Proactively build and maintain relationships with developers, architects, consultants, and other key stakeholders.
- Engage early in project phases to position KONE’s full product and digital portfolio through consultative selling.
- Promote KONE’s digital solutions to enhance customer value across the lifecycle.
- Expand KONE’s market presence and influence within the assigned territory.
- Collaborate with internal Sales teams to share leads and cross-selling opportunities.
- Ensure customer satisfaction and resolve issues in coordination with relevant KONE teams.
- Maintain accurate customer and influencer data in CRM.
- Identify and pursue new leads, opportunities, and contracts to meet or exceed sales targets.
- Understand customer needs and design customized solutions.
- Set and manage optimal pricing strategies for each opportunity.
- Coordinate with Customer Solutions Engineering (CSE) for technical input in complex cases.
- Lead pre-tender and pre-booking reviews; ensure smooth handover to operations with complete documentation.
- Communicate site readiness requirements clearly to customers and ensure inclusion in contracts.
- Validate order details to ensure alignment with negotiated terms, including safety and quality standards.
- Own the sales process until order booking and ensure accurate project categorization.
- Execute and monitor individual sales plans through proactive customer visits and strategic follow-ups.
- Gather and share market and competitor insights to inform business strategy.
- Ensure timely and accurate reporting of sales activities, pipeline status, and performance metrics.
- Document all opportunities, customer interactions, and outcomes (including won/lost reasons) in CRM.
- Bachelor’s or Master’s degree in Economics, Engineering, or other relevant fields.
- Minimum 5 years of experiences in Sales or Business Development, preferably in B2B environments (ideally in construction, building technologies, or industrial solutions).
- Strong background in project sales, with established relationships with owners, contractors, and other key stakeholders.
- Experience in solution selling, particularly with complex technology solutions.
- Knowledge of or experience in Elevator - Escalator customers’ industries (e.g., construction, property management) is a plus.
- Intermediate English communication skills (verbal and written).
- Upper intermediate to advanced in digital literacy, with openness to learning new tools and technologies.
- Strong service mindset, focused on delivering customer value.
- Ability to analyze data and use facts to guide decisions and actions.
- Capable of applying value-based pricing to ensure healthy margins.
- Self-driven and results-oriented .
- Excellent communication and negotiation abilities.
- Comfortable working independently.