Housekeeping Ordertaker
Rixos Hotels Xem tất cả việc làm
- Phú Quốc, Kiên Giang
- Lâu dài
- Toàn thời gian
- Answer and process guest requests for housekeeping services in a timely and courteous manner
- Coordinate with the housekeeping team to ensure prompt fulfilment of guest requests
- Maintain accurate records of all housekeeping orders and their status
- Liaise with other departments such as maintenance and front desk to address guest concerns
- Monitor and replenish housekeeping supplies as needed
- Assist in scheduling room cleaning and turndown services
- Handle guest complaints and escalate issues when necessary
- Ensure all interactions with guests meet the hotel's high standards of customer service
- Participate in regular team meetings and training sessions to improve service quality
- Excellent communication skills in English; knowledge of other languages is a plus
- Proficiency in hotel management software and basic computer skills
- Strong multitasking ability and attention to detail
- Previous experience in hospitality or customer service preferred
- Secondary school diploma or equivalent
- Knowledge of housekeeping operations and standards
- Ability to work flexible hours, including evenings, weekends, and holidays
- Positive attitude and ability to work well in a team environment
- Commitment to delivering exceptional customer service
- The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
- The ability to challenge the norm and work in an environment that is both creative and rewarding.
- Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
- A competitive package and plenty of development opportunities.