Head of Digital Banking
- Hà Nội
- Lâu dài
- Toàn thời gian
Our client is a leading bank who is looking for a qualified candidate to join their firm.Drive the Bank’s Digital StrategyAdvise the CEO and Board on digital ecosystem initiatives that support the Bank's business expansion through innovative channels.Collaborate across C-level stakeholders (CFO, CIO, Legal, Risk) and Corporate Banking to implement digital transformation programs.Partner with the Retail Banking Head to shape long-term strategic directions.Deliver actionable insights on market trends, emerging technologies, and customer behaviors across industries.Propose and research new technologies, such as Open Banking, to support digital transformation and enhance customer experience and productivity.Enhance Customer Digital ExperienceConduct in-depth analysis of user behavior and experience across digital channels.Work with Marketing and IT to enhance digital systems, ensuring responsiveness, scalability, and personalization.Recommend and execute updates to digital products and services that elevate engagement, usability, and customer satisfaction.Foster a Digital-First CultureChampion digital transformation across departments by driving awareness, capability-building, and executive engagement.Promote digital transformation initiatives, especially among leadership in science and technology sectors.Re-engineer internal processes to align with digital-first product delivery and service efficiency.Expand Digital Ecosystem & Strategic PartnershipsLead the strategy and implementation of fintech and partner collaborations to grow the customer base and enable cross-selling opportunities.Evaluate potential partners and develop structured, long-term cooperation frameworks to support the Bank’s objectives.Other duties as assigned by the Board of DirectorsRequirementsBachelor's degree in Business Administration, Finance & Banking, or Economics.Prefer candidates with a Master’s degree, international experience, or experience in international financial institutions—particularly with exposure to the Chinese market.Over 7 years in banking, including 5+ years in management roles and at least 3 years leading digital transformation or digital banking projects.Proven track record in managing cross-functional teams and complex projects.Well-versed in banking technologies and digital financial solutions.Fluent in English (general and technical).Strategic thinker with a creative and execution-oriented mindset.Strong analytical and process design skills with a focus on digital financial products.Demonstrated experience in building digital products within the banking sector.Inspiring leadership style with the ability to build and nurture high-performing teams.Contact: Huong DoDue to the immense number of applications, only shortlisted candidates will be contacted.