Executive 1 (Service Work Controller)

Fujifilm

  • Tp Hồ Chí Minh
  • Lâu dài
  • Toàn thời gian
  • 29 ngày trước
Job Category: Customer Service & Contact Center OperationsJob Description:FUJIFILM Business Innovation Vietnam (FBVN) is a wholly owned subsidiary FUJIFILM Holdings Corporation which contributes multifunction devices (Multifunctional printers; desktop printers...); business document management solutions; digital transformation in various platform (cloud mobile on-premises) and graphic communication services.
  • Daily customer call monitoring from call log in system till problem fixed
  • Get involve on checking step for new machine installation
  • Monitoring monthly maintenance, assign technician to meet target
  • Assign technician and manage them from assigning till task closed
  • Daily task report
  • Customer bad debt follows up by setting/remove note on system
  • Get approval from management for back up consumable in case needed
  • Create consumable order
  • Send quotation, monitor and confirm payment for some cases
  • Assist Manager and General Manager for all requests
Requirement
  • University degree or equivalent qualification
  • No requirement for experience, but knowledge on related job is advantage
  • Good in Excel, and office application
  • Ability to work under high pressure
  • Good at English
  • Organized, reliable, self-motivated and confidence personality
  • Interpersonal communication
Benifit1. Salary and Benefits
  • Attractive salary package: Competitive salary aligned with your skills and experience, 13th-month salary, performance bonus, annual salary review and others allowance depend on position.
  • Health insurance 100% covered by the company, annual health check-up.
  • Full package: Full government social, health and unemployment insurance.
  • Special bonus for personal events such as wedding, family condolence, birthday, or welcoming a newborn.
  • Paid leave: 12 - 21 days per year, increasing leave days based on your tenure.
2. Working Environment
  • Work in a vibrant English-speaking environment, with exciting global opportunities and partnerships with international experts.
  • Collaborate with a dynamic, multicultural team spanning regions like Japan, Korea, Taiwan, etc., fostering creativity, innovation, and professional growth.
  • Regular company trip, exciting team-building activities, and quarterly events to foster team spirit.
  • Free tea and coffee available daily to keep you energized.
Privacy: Personal data provided to FUJIFILM Business Innovation Vietnam will be collected and used to consider potential future employment opportunity with us. By applying for this position, you agree that you have read, fully understood and agree with respective FUJIFILM Business Innovation Vietnam's Privacy Policy

Fujifilm

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