Assistant Housekeeping Manager

• Support the Director of Housekeeping in managing all aspects of the department, including public areas and laundry facilities
• Perform daily inspections of guestrooms, public areas, and back-of-house areas to ensure exceptional cleanliness standards are met
• Supervise, train, and motivate housekeeping staff, providing clear communication, coaching, and performance feedback
• Assist in implementing and maintaining efficient housekeeping procedures and protocols
• Monitor and manage inventory of cleaning supplies and equipment
• Respond promptly and professionally to guest inquiries and special requests
• Collaborate with other departments to ensure seamless operations and guest satisfaction
• Oversee the lost and found system, ensuring proper logging and handling of items
• Assist in creating and managing staff schedules to ensure optimal coverage
• Contribute to the development and implementation of departmental goals and initiatives
• Ensure compliance with health, safety, and sanitation standards and regulations

• Minimum of 2 years' experience in upscale hotel housekeeping management
• Strong leadership and supervisory skills with a collaborative approach
• Excellent organisational abilities and attention to detail
• Previous high volume luxury hotel or resort experience required including pre-opening experience
• Proven track record of maintaining high cleanliness standards in a hospitality setting
• Outstanding interpersonal and communication skills in English, both verbal and written
• Proficiency in Microsoft Word and Excel
• Knowledge of hotel room management systems (e.g., HotSoS, Opera)
• Understanding of health and safety regulations in the hospitality industry
• Ability to work flexible hours, including evenings, weekends, and holidays
• Physical capability to lift and carry up to 30 lbs (13.6 kg) when necessary
• Problem-solving skills and ability to make decisions in a fast-paced environment
• Customer-focused mindset with a commitment to delivering exceptional guest experiences
• Adaptability and resilience in handling various challenges in a dynamic work environment

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.

Accor