Safety Model Operations Team Lead - Ho Chi Minh
- Tp Hồ Chí Minh
- Lâu dài
- Toàn thời gian
The successful candidate must be capable of taking ownership of multiple projects at all stages of their life cycle. Working with cross-departmental teams to identify the needs of our various projects, anticipate pain points, and bring a solution-driven mindset to each task. They will be comfortable navigating ambiguous situations, and be able to set clear achievable goals for themselves & our teams.Responsibilities:
- Grow the QA team and oversee their day-to-day management.
- Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
- Responsible for localizing working processes and strategies, managing the labeling projects with the Quality Analysts and providing the labeling results in line with expectations.
- Provide efficient and timely data through performance management practices, and deliver reports to business teams when required.
- Be solution driven with regional and global strategy in mind, and be proactive in delivering these solutions.
- Excellent communication skills, leading diverse teams, and facilitating an atmosphere of communication & collaboration.
- Conduct interviews & other hiring process duties to successfully grow out teams with qualified & capable people.Qualifications:Minimum Qualifications:
- Bachelor's degree and above or equivalent working experience in a short video product user industry.
- At least 1-year of Leadership experience in trust and safety or policy in a major tech or media company.
- Be familiar with the business logic of labeling and working mode of the upstream and downstream teams.
- A fast learner who has the ability to embrace a fast-paced working environment.
- Strong communication, interpersonal, and presentation skills.
- Comfortable reporting to, or collaborating with, all levels of management and broader stakeholders.Preferred Qualifications:
- Display a broad understanding of our business needs, and strategic thinking skills.
- Have a demonstrated ability to make good decisions in complex situations. Experience using data to make decisions.
- Familiar with machine learning and content understanding.
- A passion for helping others to grow, and a willingness to step beyond your comfort zone.
- An understanding of tools such as the Working Hours tool, and Data Power is an advantage.