Ocean Freight Documentation Specialist
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- Creates and confirms transport order to ensure pickup of the shipment at origin
- Performs booking and booking optimization according to internal guidelines as defined by Product
- Prepares, controls and distributes all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
- Checks responses from counterparts and finalizes validation of required documents
- Follows-up shipment status in the Import/ Export area, identifies incidents and ensures resolution of incidents
- Supports Customer Service in the incident and exception management resolution
- Maintains excellent relationships with suppliers
- Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance
- Performs IT systems related tasks to provide up to date information on shipment
- Interacts with Customer Service, Product, and Global Service Centers, if required