Field Operations & Maintenance EngineerAbout the RoleWe are seeking a highly motivated and skilled Field Operations & Maintenance Engineer to join our dynamic team. This role is crucial for ensuring the smooth operation and continuous improvement of our battery swap stations. The ideal candidate will possess a strong technical background in electrical engineering, coupled with hands-on experience in maintenance, installation, and troubleshooting. You will be responsible for a variety of tasks, including site surveys, installation support, station monitoring, maintenance, and SLA management. This position requires frequent site visits and a proactive approach to problem-solving. You will play a vital role in expanding our energy network and improving operational efficiency.Key Responsibilities● Conduct frequent site surveys to assess potential locations for new swap stations, including photo documentation, cost estimation, and technical coordination.● Provide installation support, training, and acceptance testing for new swap stations, including vendor coordination, construction quality checks, and material verification.● Perform routine patrols and inspections of battery swap stations to identify and address potential issues.● Respond immediately to fault alerts from the control center and implement effective solutions.● Monitor station status and manage alerts via our operations system.● Conduct basic troubleshooting, consumables replacement, and scheduled maintenance at swap stations.● Manage Service Level Agreements (SLAs) by analyzing downtime and identifying opportunities for environmental and charging efficiency improvements.● Develop and maintain Standard Operating Procedures (SOPs) for long-term improvements.● Collaborate with power companies and contractors to build new charging stations sites and optimize existing ones.● Contribute to the expansion of our energy network and the improvement of operational efficiency.Required Skills & Qualifications● Bachelor's degree in Electrical Engineering or a related field.● Min 3 years of experience in the field with proven experience as an Electricity Engineer.● Hands-on experience in maintenance and troubleshooting electrical systems.● Strong understanding of electrical schematics and diagrams.● Proficiency in using computer software for data analysis and reporting.● Valid driver's license and willingness to travel to various site locations.● Familiarity with safety regulations and procedures related to electrical work.Nice to have● Experience with charging or swap station maintenance is a plus.● Experience installing charging or swap stations is a plus.
