Vietnam | IT Executive

• Perform regular maintenance on IT system to ensure the daily business activities run smoothly

• Support IT Group Manager to find solutions to improve system performance, security

• Support IT Group Manager to make a disaster recovery plan and implement network security

• Support all users when they have trouble about using applications

• Support users about using office equipment like printers

• Support (fix, guideline) users about system, mail, internet issues, hardware, …

• Create local user account and setup a new computer for a new staff

• Setup presentations for users and managers when they require

• Upgrade and reinstall a computer for senior staffs

• Work closely with users, and provide support per request from various users. Investigate and troubleshoot issues

• Work closely with IT HO/CTO, implementing policies and procedures locally

• Proficiency in Google Workspace, develop best practices documentation, implement administrative best practices, trainings document common IT issues, and serve as the primary contact for Workspace support.

• ● Bachelor's Degree in IT, Computer Science or related field

• At least 01 year working experience in the same position

• A highly analytical problem-solver with a strong work ethic and a commitment to continuous learning

• ● Proactive, organized, resourceful and detail-oriented

• ● Good command of both written and spoken English

• ● MCSA, CCNA is an advantage

• ● Knowledge of the Google environment is a plus

• Interest and/or experience in the travel industry

• Understanding of sustainability and responsible tourism is a plus.

• Work independently, under pressure, with time constraint and with minimum supervision

• Fast learner and self-taught

• Motivated, hardworking and able to learn new technologies quickly

• A team player with a positive and dynamic personality

• Be able to suggest improved ways of working to positively impact people's life and the environment

• Work in a friendly working environment and good team building activities

• 18 days of annual leave and can be carried to the next year

• Parking fee support

• Health insurance and accident insurance

• Other benefits according to the festive seasons will be shared at the interview

• Flexible working style, can work from home or at the office

• Participate in all online training programs of the whole EXO Group

• Priority pricing policies for family's trips

• 13th month salary up to the business performance of each year.

EXO Travel