Vehicle Maintenance & Services Engineer
- Việt Nam
- Lâu dài
- Toàn thời gian
- Conduct SSS Maintenance Training, providing instruction on maintenance techniques.
- Perform Pre-Delivery Inspections (PDI) on 50 vehicles before delivery to ensure quality and adherence to standards.
- Deliver SSS Repair Training, including major repair instruction and battery pairing support.
- Manage and audit Certified Repair Shops, conducting inspections, interviews, and generating detailed reports.
- Review Repair Records and manage parts, including photo and work order review to ensure accuracy and efficiency.
- Provide Monthly Inventory Support by conducting physical inventory checks with shops to maintain accurate stock levels.
- Track and enforce Service Level Agreements (SLAs), assessing delays and implementing resolutions to ensure customer satisfaction.
- Collaborate with other engineers and technicians to troubleshoot complex vehicle issues and develop effective repair solutions.
- Maintain accurate records of all maintenance, repair, and inspection activities.
- Adhere to all safety regulations and company policies.
- Proven experience and skill in 2-wheeler motorcycle service and maintenance mechanics.
- Minimum of 5 years of experience in automotive repair and maintenance.
- Experience with Electric 2-Wheelers (E2W) is highly desirable.
- Strong mechanics training skills with the ability to effectively instruct and mentor others.
- Experience in inventory management, ensuring accurate stock levels and efficient parts handling.
- Knowledge of workshop certification and audit processes, with the ability to conduct thorough inspections and assessments.
- Excellent communication and interpersonal skills, strong problem-solving skills and the ability to diagnose and resolve complex vehicle issues.
- Proficiency in using computer-based diagnostic tools and software.
- Valid driver's license and willingness to travel to different locations as needed.