Job Posting End Date:Worker Type: Fixed Term (Fixed Term)JOB PURPOSEAs a lead in the Sanctions Screening Operations Team, it is 50% managing processes and 50% managing people. Process management involves actioning transaction alerts Alert Management and Release Request queue, being responsible for appropriate escalation of case management activities and quality control for your team. People management involves capacity planning, workflow management, managing and reporting the day-to-day performance of the team.Perform daily feedback to Analysts to uplift their performancePerform regular one on onesManage the Risk from a Sanctions PerspectiveMAIN RESPONSIBILITIESApply relevant specialist knowledge and experience to understand, influence and advise internal colleagues as neededActively manage daily output for the effective management of queues for a team of 12 AnalystsPlan for team’s performance on a daily, weekly, and quarterly basis as per work ware standardsActively manage performance of individualsPerform regular 1 on 1’sProvide daily Quality feedbackFulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.YOUR SKILLS & EXPERIENCEPrior experience in either Payments Processing or Trade and Assets would be highly regardedStrong analytical skillsAbility to work in a dynamic and fast paced environmentStrong written and verbal skillsUnderstanding of Sanctions and Sanctions StandardsStrong written and Verbal skillsStrong understanding of the Sanctions StandardsStrong workware knowledgeCuriosity and Investigation mind setTertiary qualified with a Degree in Business and preference to post graduate qualifications desirable but not essentialTHE BENEFITS AND PERKSWe appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.1. Generous compensation and benefit packageAttractive salary20-day paid annual leave and 7-day paid sick leave13th month salary and Annual Performance BonusPremium healthcare for yourself and family membersMonthly allowance for team activitiesPremium welcome kit and occasional gifts of appreciationExtra benefits on your work anniversary2. Exciting career and development opportunitiesLarge scale products with modern technologies in banking domainClear roadmap for career advancement in both technical and leadership pathwaysAccess to digital learning platform such as UdemyConsistent and high-quality leadership training through the Distinctive Leadership program (DLP)Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)Sponsored English course with native teachersOpportunity for training in Australia3. Professional and engaging working environmentHybrid working model and excellent work-life balanceState-of-the-art & modern Agile officeFood and beverages in the office pantryEmployee Assistance Program to improve your physical and mental healthAnnual team activities and company eventsA solid and talented team behind you – great people who love what they doA DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONEWe know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.If this excites you, let's have a chat over a cup of coffee!It's more than just a career at NAB!We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.IT'S MORE THAN MONEYWe naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.
