
Senior Manager, Consulting - Visa Consulting and Analytics
- Bình Thạnh, Tp Hồ Chí Minh
- Lâu dài
- Toàn thời gian
- Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, and Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in the area of customer life cycle management, new product development and launches
- Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk and Merchant Solutions teams
- Develop propositions by closely working with Client Relationship Managers, promoting the solutions with external clients and, executing and delivering the consulting engagement to clients
- Enable growth and improve profitability across our clients’ payment business through portfolio management and segment expansion
- Deliver consulting revenue stream via the use of Visa Consulting and Analytics service lines and practice area
- Support the IPVMC VCA team in managing strategy, reporting and operations
- As part of the team you will get opportunity to work on strategically important projects for clients.
- You will have the opportunity to work on a variety of clients – card issuers, acquirers, sellers, fintech and other non-traditional partners
- As an example, you might be working with an issuer client to assess opportunities across cardholder lifecycle, conduct gap assessment and determine strategy or provide best practice recommendation to the Bank
- You will also be involved in client pitches, to bring strategic thinking in bringing together a compelling proposition to help Visa win clients and deepen partnerships
- You will bring to life data analytics solutions and propensity models built by the Data Science team to ensure clients find value to take action such as running marketing campaigns to drive payment card activation and usage, changing policies or processes, launching new products, opening new channels, among other things
- You will provide thought leadership and advisory service to our clients in the face of changing regulation and market landscape impacting business revenue streams
- Internally, you will have the capacity to support the Head of VCA IPVMC in strategy and business planning
- MBA or equivalent education, certifications and/or business background
- In-market experience and/or knowledge of local language and culture as well as regulation and industry trends
- 10+ years of experience in retail banking, card issuing or consulting to retail banks
- Understanding of card issuers’ P&L and cardholder life cycle
- Knowledge of emerging trends in the local payment landscape including Fintech
- Storyboarding and data storytelling including strong Excel and PowerPoint skills
- Understanding of statistical analysis, machine learning, modeling, scoring schemes, etc.
- Strong organizational and business planning skills
- Willingness to travel 30% within Vietnam
Deep experience in consulting, corporate strategy, or business management
- Demonstrated ability to manage complex projects with excellent project management skills
- Superior analytical and problem-solving skills, logical thinker with demonstrated intellectual and analytical rigor
- Strong internal team and external client stakeholder management with a collaborative, diplomatic, and flexible style; able to work effectively in a matrixed organization
- Excellent presentation skills, including strong oral and written capabilities
- Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently
- Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data, make actionable recommendations, and tenacity to implement
- Strong commercial acumen, with experience in working on business/value cases that prove ROI
- Solutions-focused mindset