Platform Manager
Hegka Vietnam
- Tp Hồ Chí Minh
- Lâu dài
- Toàn thời gian
Take the lead in defining the long-term vision, technical roadmap, and delivery of core platform services that support mission-critical functions such as intelligent traffic management, experimentation frameworks, user interaction systems, and modern media processing infrastructure.Key Responsibilities1. Platform Strategy & System Design
- Champion technical initiatives across four core domains: Edge Delivery Optimization, Experience Management, User Engagement Infrastructure, and Media Transformation Systems.
- Shape intelligent traffic routing mechanisms, optimizing for real-time conditions, operational costs, and system performance.
- Design foundational frameworks for in-product experimentation, including live A/B testing and feature toggling solutions leveraged across multiple teams.
- Oversee the buildout of a unified customer communication platform spanning push notifications, in-app messaging, and emails, tailored via audience segmentation.
- Partner with reliability engineering to transition legacy video processing workflows to modern, scalable solutions, including cloud-based or containerized platforms.
- Hire top-tier talent aligned with both technical needs and company culture.
- Guide and mentor an interdisciplinary team comprising backend, frontend, mobile, and quality assurance engineers.
- Set clear performance metrics, conduct regular evaluations, and ensure consistent alignment with business and engineering goals.
- Work closely with cross-functional teams (Product, Data, Engineering) to ensure high configurability of systems without direct code modification.
- Provide expert-level technical advice to other teams, aligning implementation approaches with platform scalability, performance, and security principles.
- Deliver detailed reports on platform performance and security status to stakeholders, including leadership, and offer recommendations for strategic planning.
Bachelors degree or higher in Computer Science, Software Engineering, Information Technology, or a closely related discipline.Experience:
- 7+ years of experience in software or platform engineering.
- 2+ years in a technical leadership or engineering management role.
- Strong track record in developing scalable internal platforms or developer-focused tools.
- In-depth knowledge of content delivery networks, smart routing strategies, and cost-efficient traffic distribution.
- Hands-on experience with experimentation platforms such as LaunchDarkly, Optimizely, or similar tools.
- Familiarity with user communication ecosystems like Firebase, OneSignal, or similar messaging infrastructures.
- Cloud infrastructure experience with GCP, AWS, or alternative CDN providers (e.g., BytePlus, Gcore).
- Proficiency in modern deployment methods using Docker and Kubernetes.
- Collaborative leadership style with a strong ability to inspire and align teams.
- Excellent communication skills, particularly in translating complex tech topics to non-technical audiences.
- Strategic, data-informed thinker with strong analytical capabilities.
- Effective multitasker with exceptional planning and organization skills.
- Experienced in managing risks and navigating high-pressure scenarios.
- Confident stakeholder manager with a growth-oriented mindset.
- Energetic, adaptable, and driven by innovation and continuous improvement.