
Service Engineer
- Tp Hồ Chí Minh
- Lâu dài
- Toàn thời gian
- Conduct technical training sessions for partners and customers in Vietnam
- Follow up on warranty claims and provide timely support
- Troubleshoot and resolve technical issues at customer sites
- Develop, update, and translate technical training materials (English, Vietnamese, and Chinese)
- Build and manage a customer service database
- Provide on-ground support during customer events and product launches
- Handle additional tasks assigned by the technical service team