Patient Journey Partner (Manager Level)
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The PJP is an empowered leader and the local face of Roche. They partner closely with all stakeholders directly touching the patient journey in a given therapeutic area, (including but not limited to healthcare professionals, academics, patient advocacy groups and patients) gaining a deep understanding of their needs in order to connect Roche’s capabilities to co-create meaningful solutions.Your Opportunity
- The primary (but non-exclusive) point of contact between stakeholders and Roche.
- Responsible for Roche’s products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs.
- Disease landscape understanding and products’ knowledge.
- Responsibility of Roche’s products through their lifecycle and support its appropriate use.
- Broad understanding of his/her therapeutic area and its respective future pipeline, such that they can work on future-based solutions
- Partners with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community.
- Awareness of disease, diagnosis
- HCP education (pre-approved & post-approved products)
- Proactive communication with HCPs on PSP
- PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem.
- Responsible for reporting the incident/accident immediately to SHE department. Attend / complete all requisite on-line and F2F trainings (Role specific, Safety Responsibility and Compliance) within specified time limit to ensure the learning outcome after the training has been implemented
- University degree of pharmacy or medical (Must-have)
- Minimum 3 years of oncology therapeutic area experience (is preferred)
- Consistent track record of achieving objectives, collaboration and team work
- Experience in agile ways of working is a plus
- Cross functional collaboration & experience
- Strong business acumen with desired expertise in commercialization, medical and customer experience excellence.
- Growth mindset and deep understanding of patient journey(s) and related treatments in the oncology area, enabling engagement at the specialist level.
- Broad understanding of Roche’s present portfolio and future pipeline, such that they can work on future-based solutions.
- Robust understanding of medical affairs strategies and tactics including clinical research.
- Excellent verbal and written English communications skills
- Demonstrated excellence in relationship building and partnering at all levels within an organization
- Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
- Agility, creativity and enthusiasm