Fraud, Senior User Behavior Analyst - Operations, Shopee

• Work closely with upper leadership to shape the fraud team's mission and strategy to ensure alignment with the overall company/department business direction
• Develop fraud forecast models to estimate the scale of fraud impact and conduct workforce and task planning accordingly
• Analyse and identify areas for optimization to drive targeted initiatives to maximize team efficiency and productivity
• Monitor performance and initiate actions to improve fraud prevention, detection, and cancellation
• Research competition and market to leverage market best practices to improve our defense against fraudsters constantly
• Drive and program manage local/regional projects and strategic initiatives

• Bachelor's degree or equivalent
• At least 3 years of working experience, preferred in consulting or e-commerce
• Excellent problem-solving and critical thinking
• Strong strategic thinking and planning
• Strong analytical skills
• Good written and verbal communication skills in English
• Good project management and stakeholder management
• Good leadership and team management skills

Shopee