Mövenpick Resort Phan Thiet is located in a prime location on Hon Gio street, Phan Thiet city, Binh Thuan province. The resort is located near the romantic beach, with a long stretch of fine white sand and emerald green sea water, bringing visitors beautiful natural scenery and fresh, cool atmosphere.
Job Description
Ensure that the bar is set according to standards and procedures
Greet all guests warmly upon first contact
Take down food and beverage orders from guests and ensure that the orders are correct
Prepare and serve drinks and snack orders according to service standard. Ensure that hot snacks and cold drinks are served promptly to the guests once they are ready, such that they arrive at the guests' table at the correct temperature
Try to remember individual guest's names and their preferences to extend a personalized service
Creation of new beverage/cocktails to suit guests' needs. Up-sell and promote other food and beverage offers at every available opportunity to maximize sales revenue.
Obtain guests' feedback during operations to ensure satisfaction
Prepare and ensure that the bills are charged properly before presenting them to the patrons for payments
Thank all patrons for patronizing the outlet upon their departure
Clear and tidy up bar counter after the departure of the patrons as quickly as possible
Report any complaints, incidents or other irregularities to management
Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
Order and collect food and beverage supply requisition. Ensure that the stock is collected as per requisition.
Prepare garnishes for operation
Clean and maintain all operational equipment
Practice appropriate and effective measures to improve control of costs
QualificationsKnowledge and ExperiencePossess a relevant qualification in Bartending.
Additional certification(s) in Food & Beverage will be an advantage
Minimum 1 year of relevant experience in a similar capacity
Good reading, writing and oral in English language
Working knowledge of MS Excel and Word
Competencies
Good communication and customer contact skills
Service oriented with an eye for details
Ability to work effectively and contribute in a team
Self-motivated and energetic
Must be well-presented and professionally groomed at all times
