Head of Agency Academy (Giám đốc Học viện Phát triển Kênh Đại lý)

Prudential

  • Tp Hồ Chí Minh
  • Lâu dài
  • Toàn thời gian
  • 1 ngày trước
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.Job Purpose: The Head of Agency Training Management is responsible for managing and overseeing the life insurance agency training programs. This role ensures the development and delivery of effective training roadmaps, curricula, and sessions to equip frontline agents and business development managers with the necessary skills and knowledge. The Head of Training collaborates with agency masters and external training houses to design and deliver training programs, conducts follow-up activities to ensure effective adoption, and continuously refines the training roadmap to align with the company's business plan and objectives.Job Responsibilities:1. Training Curriculum Design and Development:
  • Develop long-term training roadmaps that align with the company's strategic objectives.
  • Oversee the creation and continuous improvement of training curricula to meet the evolving needs of frontline agents and business development managers.
  • Ensure training content is relevant, effective, and regularly revisit and refine the training roadmap to align with the company's evolving business plan and objectives.
2. Training Delivery for Agency Salesforce and Quality Assurance:
  • Strategically manage the delivery of training interventions such as sessions, workshops, and seminars.
  • Ensure high standards of training quality and effectiveness.
  • Monitor and evaluate training outcomes to ensure alignment with business goals.
3. License Training and Certification Management for Agency Salesforce:
  • Oversee the administration of license training programs and manage certification processes.
  • Ensure compliance with regulatory requirements and internal policies.
4. Training & Development Programs for Agency :
  • Provide specialized training for business development managers to enhance their skills and support their professional growth.
5. Collaboration and Stakeholder Management:
  • Work with agency masters and external training houses to design and deliver effective training programs.
  • Foster strong relationships with internal and external stakeholders to ensure training programs meet business needs.
6. E-learning Management:
  • Enhance e-learning platforms and Training Management Systems (TMS) to improve learning experiences.
  • Ensure platforms meet business needs and comply with regulations.
Job Requirements:1. Education and Experience:
  • Bachelor's degree in Education, Business Administration, or a related field; advanced degree preferred.
  • Minimum of 10 years of experience in training and development in Life Insurance, with a focus on strategic planning and execution.
  • Proven experience in managing large training teams and complex training programs.
2. Skills and Competencies:
  • Strong strategic thinking and planning abilities.
  • Excellent leadership and team management skills.
  • In-depth knowledge of training design, development, and delivery.
  • Exceptional communication and collaboration skills.
  • Proficiency in digital learning tools and platforms.
  • Analytical skills to assess training needs and outcomes.
  • Adaptability and resilience in a dynamic business environment.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential