
Staff HR Technical Analyst
- Cà Mau, Cà Mau
- Lâu dài
- Toàn thời gian
- Administer and provide advanced technical support for SuccessFactors and other HR-related enterprise applications, ensuring alignment with IT and HRIS stakeholders.
- Maintain, configure, and optimize HR systems within the broader enterprise IT infrastructure, ensuring scalability, performance, and integration with other business-critical platforms (e.g., payroll, identity management, reporting tools).
- Troubleshoot complex system issues, conduct root cause analysis, and coordinate resolution efforts across vendors, internal IT, and functional teams.
- Manage and execute system upgrades, patches, and releases in line with vendor lifecycles and internal change management policies, including testing, rollback planning, and documentation.
- Collaborate with HR to define and digitally enable business processes, advising on best-fit solutions within the system landscape.
- Participate in the evaluation, selection, and technical implementation of new HR technologies, ensuring compliance with architectural and security standards.
- Coordinate and oversee the work of external consultants and service providers to ensure successful system delivery and support.
- Ensure data integrity, user access controls, and system security across all HR applications, in accordance with ISO27001, GDPR, and internal IT governance frameworks.
- Act as the technical analyst for HR systems, supporting integrations (e.g., via APIs, middleware), reporting tools, and analytics platforms
- Exposure to cloud-based HR technologies and ITIL-based service management practices.
- Opportunities to work on enterprise architecture, integrations (e.g., with SAP, Workday, Peoplesoft, Successfactors, ADP, S/4 HANA, Azure AD), and automation of HR processes.
- Hybrid of application support, system architecture, and cross-functional stakeholder engagement.
- Strong Experience in SuccessFactors Onboarding 2.0, Time Off & Timesheets, Performance & Goals, Compensation, Integration Center.
- Expert knowledge in SuccessFactors Employee Central and SAP HCM.
- Strong analytical capability, attention to detail and best practice knowledge.
- Experience in implementing Employee Central Payroll, Jira and ServiceNow ticketing tools
- Experience in third party integrations would be an added advantage
- Provide technical support for integration-related issues. Troubleshoot and resolve complex integration problems promptly.
- Knowledge and experience in CPI
- Ability and willingness to learn new skills over time which are required for the job.
- Understanding of HR data, processes and tools.
- Experience of working with systems, configuration, logic.
- Fluent in English language.
- Demonstrating strong analytical skills.
- Collaborate with business and IT teams to enhance system interoperability
- Experience with data analysis and reporting tools
- Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.
- Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure.
- Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.
- Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.
- Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure.
- Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.