Field trainer (Life Insurance Project)

Techcombank

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Job PurposeThe Field Trainer is responsible for enhancing the competencies of insurance sales personnel by designing and conducting effective training programs. This role ensures that all sales staff are well-equipped with the necessary knowledge and skills to meet sales targets and comply with regulatory standards.Key Accountabilities (1)1. Training Program Development and Delivery
  • Design and implement comprehensive training programs for new and existing insurance sales staff.
  • Develop training materials on product knowledge, sales techniques, and compliance.
  • Use workshops, seminars, and e-learning formats.
2. Performance Monitoring and Evaluation
  • Assess training effectiveness via feedback and sales KPIs.
  • Provide coaching and monitor trainee progress.
  • Align with sales managers to identify training needs.
Key Accountabilities (2)3. Regulatory Compliance and Certification
  • Ensure training aligns with regulations and internal policies.
  • Support staff in achieving and renewing certifications.
  • Integrate regulatory updates into training content.
4. Stakeholder Collaboration
  • Work with product and marketing teams to sync training with new campaigns.
  • Liaise with external trainers as needed.
Success Profile - Qualification and Experiences
  • Education: Bachelor's in Business, Finance, or Insurance.
  • Experience: At least 3 years in insurance training or sales.
  • Certifications: MOF/IC certification preferred.
  • Skills: Strong presentation, instructional design, coaching, digital tools.
Key Competencies
  • Customer Focus
  • Adaptability and Resilience
  • Collaboration and Communication
  • Continuous Learning

Techcombank