PMO Seller Experience - Operations, Shopee

• Proactive observation & coordination with other internal teams to identify business operation problems of struggling sellers, investigate to find out the root causes, and propose solutions.
• Market research/ benchmarking analysis to evaluate the feasibility of proposed solutions.
• Evaluate business metrics, deliver effective presentations of findings and recommendations, and create a visual display of quantitative information to seek approval from high-level management.
• Work with stakeholders to plan & implement, conduct necessary analysis to drive and optimize projects.
• Assist team leader in other tasks assigned.

• At least 3-5 years of experience in Project management, operation management, and business consultant is a plus.
• Strong problem-solving and storytelling skills, ability to draw insights from data, research, and design practical and scalable solutions.
• Strong stakeholder management and good communication skills in English (verbal and written).
• Good team player with a positive attitude and a strong sense of integrity and responsibility.
• Must be able to work with tight deadlines and able to work with minimal guidance.
• Proficient in Excel & PowerPoint.

Shopee