Senior Analyst, Retail Analytics

• Responsible for providing accurate and decision supportive information management, data management process, performance calculation & analytics support to business stakeholders.

• Ensure timely generation of business supportive MIS and sales performance at different frequencies across the WRB products.
• Improve the information management to effective, efficient, and accurate delivery for quantitative and qualitative data for analysis.
• Work on automation process of generating standard reports with flexibility to enhance and upgrade based on business requirements.
• Compile user requirements on MIS requests and conduct feasibility study on initiatives for implementations.

• Collect, analyse, and interpret business data from various sources.
• Ensure the data base management process for all MI & Analytics generation. Building data marts at product and customer level. Consolidating the databases across systems and reconciliations.
• Be compliant with data security and customer information management standards as well as group policies.

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• WRB Products & Segments
• WRB Frontline channels
• Digital Banking & Service
• Client Experience & Operation Back Office

• Embed Here for good and Group's brand and values in WRB team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

• At least 2 years of experience in data and business analyst position.
• Hands on experience in programming language such as Python, or SAS, SQL. Python is a must with good understanding of relational database.
• Critical thinking and business acumen.

• Education - Bachelor
• Languages - English

• Programming skill (SAS/Python/SQL)
• Microsoft Office Excel
• Microsoft Office

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Standard Chartered