IELTS Examiners Team Leader
British Council
- Hà Nội
- 95.108.736₫ một năm
- Hợp đồng
- Toàn thời gian
- Lead and manage a team of IELTS Examiners as part of the wider examiner management team, implementing best practice in line management in accordance with HR policies and procedures.
- Participate in a comprehensive people management development programme and actively demonstrate the required skills in day-to-day management to meet the associated KPIs.
- Manage employee relations, engagement and wellbeing through regular 1:1 meetings with line managees.
- Ensure that all staff have appropriate skills, knowledge, support and training to enable the business to achieve targets. Coach and develop line managees to develop their skills and manage underperformance effectively. Providing career development through coaching and stretch assignments.
- Ensure all line managees are managed in accordance with the British Council's
- Monitor and manage performance in accordance with the IELTS PSN framework through PSN monitoring and other feedback mechanisms.
- Ensure that all staff have appropriate skills, knowledge, support and training to enable the business to achieve targets. Leading training sessions for examiners including PSN training and standardisation.
- Participate in the recruitment and induction of new members of staff to corporate standards, in conjunction with HR.
- Contribute to the professional development programme through materials
- Provide necessary support for the wider exams team including complaint handling, rater reliability systems and other senior marker / examiner trainer related duties.
- Conduct IELTS speaking interviews.
- Conduct second marking and Enquiry on Results marking (where applicable) for the speaking module.
- Monitor Enquiry on Results markers (where applicable).
- Conduct and rate other IELTS and British Council exams.
- Other tasks relevant to the British Council English language and assessment services such as consulting, item writing or materials writing.
- Maintaining the reputation and integrity of IELTS and the British Council at all times and adhering to the IELTS Professional Support Network and British Council policies.
- To ensure all duties are delivered in line with the British Council's policy on Safeguarding and Equality, Diversity and Inclusion, and these are taken into account when planning and delivering activity
- Manage information created and received in compliance with the British Council's information management standards, policies, the UK data protection principles and local legislation.
- Other duties as assigned including but not limited to project work, duty rotas and assigned duties.
- Experience of managing a team and providing support to line managees from induction onwards.
- Experience in conducting training workshops and seminars with teachers or other professional colleagues.
- Experience of staff recruitment and staff selection procedures.
- A minimum of 5 years' full-time (or equivalent part-time) teaching experience (age 16 and above), 1 year of which must be post-CELTA or equivalent.
- Active IELTS Speaking Examiner at the time of application.
- 4 years' examining experience (both modules) or 2 years' examining experience with a minimum of 600 candidates in each module.
- Strong monitoring and certification history (Last 2 PSN Monitoring results to standard)
- Qualified IELTS Examiner Trainer
- Experience of working in Asia and of supporting overseas colleagues
- The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.
- English C2 Proficiency, expert user level (equivalent to IELTS band 9)
- Team Leaders are required to maintain certification at Examiner Trainer level for the duration of the contract. If the successful applicant is not currently certificated as an IELTS Examiner Trainer, the applicant will be required to meet the PSN Minimum Professional Requirements and certificate to Examiner Trainer level.
- CELTA or equivalent TEFL/TESOL qualification from a recognized institution (at minimum certificate level).
- Bachelor's or Master's degree plus
- Demonstrates strong communication skills including the ability to provide effective written and verbal feedback.
- Completes tasks accurately, efficiently, in sufficient detail and to the required deadline.
- Observes the need for confidentiality and security.
- Responds positively to guidance and feedback.
- Is able to work within a defined structure and is able to work independently.
- Demonstrates competent computer skills including knowledge and use of Microsoft Office.
- Is culturally aware.
- Enjoy 21 days per calendar year
- Social insurance: applicable to Vietnamese and foreign employee
- Health insurance: applicable to Vietnamese and foreign employee
- Unemployment insurance: applicable to Vietnam employees only
- Where insurance is applicable, contribution is required from both British Council and employee.