ACG_2875_JOBOur client is a leading fashion company who is looking for a qualified candidate to join their firm.Track and supervise the store's operating costs, revenue generation, and profitability.Evaluate product performance, including best-sellers and slow-moving inventory, to boost store sales.Recommend initiatives to enhance product quality and customer satisfaction.Stay updated on ongoing promotional activities to effectively consult and support customers during purchases.Provide regular sales reports to senior management and contribute strategic ideas to drive growth.Collaborate with cross-functional teams to ensure seamless order fulfillment and adherence to processes.Address customer feedback directly, resolving issues promptly to maintain high levels of satisfaction.Work closely with all in-store teams to uphold a consistent and standardized customer care process.Manage inventory flow, including goods receipt, stock control, and dispatch operations.Perform scheduled stocktakes and submit accurate reports on inventory movement.Organize product displays in an efficient and structured way to simplify inventory monitoring.Ensure merchandise presentation is visually appealing and enhances the customer shopping experience.Maintain a store layout that aligns with brand guidelines and optimizes the shopping environment.Oversee cleanliness and the upkeep of store equipment and infrastructure.Partner with the recruitment team to plan and fulfill staffing needs for the store.Actively participate in sourcing, interviewing, and assessing candidates for store roles.Lead employee onboarding and continuous training initiatives to build essential skill sets.Allocate tasks, assign workstations, and manage shift scheduling effectively.RequirementsA degree in Business Administration, Marketing, Commerce, or other related disciplines.Solid background in fashion retail operations and trends.Minimum of 3 years' experience in a store manager or supervisory role within retail or service sectors.Open to working extended hours during promotional campaigns or peak seasons.Basic English communication is an advantage; IELTS/TOEIC score of 6.0+ is a plus.Competent in office productivity tools and familiar with at least one retail POS or management software.Customer-oriented, with strong interpersonal insight and team motivation skills.Preferred candidates are women or LGBT individuals, aged between 35 and 45.Excellent in communication, active listening, negotiation, and presentation.Able to handle pressure effectively; demonstrates integrity, adaptability, and resilience.Due to the immense number of applications, only shortlisted candidates will be contacted.
