RESPONSIBILITIES:- Oversee and manage all systems relating to healthcare claims and ensure systems meet scope, budget and schedule requirements;-.Identify and create processes that supports claims objectives; monitor and work with stakeholders to ensure the process runs smoothly and achieves the objectives;- Contribution as Subject Matter Expert in projects relating to build healthcare system and to enhance healthcare services;- Conduct process QA management to ensure claim system work as expected; Collaborate with cross departments/functions to smoothly solve all systems/processes-related issues and reach claims objectives;- Duties to support Department targets and Company objectives as and when assigned by Team leader/Line Manager.JOB SPECIFICATION:1. EDUCATION / TRAININGUniversity DegreeEnglish intermediate is preferred2. PROFESSIONAL / TRADE QUALIFICATIONInsurance BusinessInformation Technology is preferred3. COMPETENCIESHard working, be able to work under high pressureProblem-solvingStakeholder managementCommunication skillStrategic thinkingCollaboration4. EXPERIENCEHaving experience at least 3 years in insurance.Experience in healthcare insurance is preferred.5. COMPUTER PROFICIENCYMS Office6. KEY WORKING RELATIONSHIPGood attitude and respect colleaguesTeamworkAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Working Arrangement In Office
