Sales Director (Wood/ Timber/ Veneer)

• Our client is a leading wood industry company delivering reliable, high-quality products with global expertise and local insight.

• Collaborate with all teams across Vietnam operations.

• Maintain relationships with customers, suppliers, and business partners in Vietnam.

• Provide professional knowledge and market insights to team members.
• Guide staff in problem-solving related to sales and customer handling.
• Support training initiatives and share experience with new employees.

• Develop monthly sales plans for assigned products based on targets.
• Identify, approach, and assess customer needs.
• Present, consult, negotiate, and close deals with customers.
• Coordinate with internal teams to prepare contracts and appendices.
• Send and collect signed contracts and appendices from customers.
• Track and update customers on incoming goods and delivery status.
• Follow up on customer payments to ensure timely and full debt collection.
• Maintain customer relationships through regular visits and follow-ups.
• Monitor product usage and provide technical advice and after-sales support.
• Analyze market trends, competitor activity, and purchasing power.
• Propose and implement sales strategies aligned with market changes.
• Expand market reach and develop new customer leads.
• Collaborate with the QC team on product quality issues when required.

• Assist in resolving customer complaints by gathering evidence, preparing reports, consulting relevant teams and managers, and negotiating with clients.

• Prepare assigned reports, including regular sales performance reports and other required documentation.

• Collaborate with the Managing Director to set annual goals and action plans for team members.
• Assign tasks, provide guidance, supervise, and evaluate team performance.
• Train and develop team members in sales techniques and company-aligned working methods.
• Advise and support team members in resolving work-related issues.
• Develop and refine relevant sales processes and working manuals.
• Join sales staff in executing key sales activities and maintaining strategic relationships, especially with key accounts and long-term partners.
• Monitor and analyze sales data to propose and implement improvements for better performance.

• College degree or higher.
• Must have minimum of 5 years of experience in a similar role within the wood industry: Timber/ Veneer
• Strong understanding of the wood industry, regional culture, and negotiation principles.
• Solid grasp of sales strategies and the ability to analyze market trends and updates.
• Excellent communication, collaboration, and negotiation skills.
• Proficiency in English (both written and spoken); fluency in two or more languages is an advantage.
• Proficient in Microsoft Office Suite.
• Strong analytical skills with the ability to verify and interpret data.
• Capable of addressing and resolving sales-related issues effectively.
• Able to work both independently and as part of a team, even under pressure.
• Honest, detail-oriented, decisive, and highly responsible.

Adecco