Creative Services Manager
- Hà Nội
- Lâu dài
- Toàn thời gian
OVERVIEW
British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and other UK universities. BUV is rated a 5 Star university of excellence by the world-recognized QS accreditor and is also recognized with a university-wide accreditation from the UK's Quality Assurance Agency (QAA).BUV has three main brand drivers:
- Offering accredited British and international higher education and training in Vietnam.
- Providing 5-star university campuses, learning spaces, and services.
- Including a Personal and Social Growth (PSG) Program that prepares students for the future of life and work.
The Creative Services Manager is responsible for leading and managing the university's central hub for creative services and branded merchandise. This role will ensure the efficient and high-quality delivery of creative assets that support the university's strategic objectives, brand image, and various departmental needs. The manager will oversee a team of creative staff, fostering an environment of collaboration, innovation, and excellence.AREAS OF RESPONSIBILITY
Creative Strategy & Production:
- Oversee the ideation, design, and production of a wide range of creative assets, including digital and print materials, photography, videography, and motion graphics, ensuring alignment with brand guidelines and strategic objectives.
- Manage the creative workflow from brief to delivery, prioritizing projects, allocating resources effectively, and ensuring the timely completion of high-quality work.
- Lead and mentor the creative team (e.g., Designers, Visual Content Creators), fostering creativity, skill development, and adherence to best practices.
- Develop and manage the university's Digital Asset Management (DAM) system to ensure efficient and consistent access to brand assets.
- Manage the lifecycle of university-branded merchandise and marketing collateral (strategic planning, design, sourcing, production, inventory management, and distribution).
- Ensure brand consistency and quality control for all merchandise and collateral items.
- Lead, mentor, and develop a high-performing Creative Services team, fostering a collaborative, innovative, and results-oriented culture.
- Set clear objectives, provide regular feedback, & support the team's professional growth.
- Manage the Creative Services budget, ensuring effective allocation of resources and adherence to financial guidelines.
- Establish and optimize operational processes and workflows to enhance efficiency, productivity, and quality of creative output.
- Manage relationships with external creative agencies, vendors, freelancers, and suppliers, ensuring optimal service delivery and value for money.
COMPETENCIES (knowledge, skills, and abilities)
Essential
- Bachelor's degree in Creative, Marketing, Communications, Design Management, or a related field.
- A minimum of 5 years of progressive experience in creative services or design
- 3+ YOE in a leadership/managerial role, directly managing and developing a creative team.
- Excellent understanding of branding principles and visual communication. Managing creative production processes (design, video, print).
- Managing branded merchandise and marketing collateral. Strong project management, organizational, and prioritization skills.
- Budget management and vendor negotiation
- Master's degree or relevant professional certifications.
- Experience working within the international higher education sector.
- Salary of up to 70M VND Gross; 13th month Tet bonus (Vietnamese candidates);
- Annual cost of living adjustment; Annual salary increases & performance bonuses;
- Recognition & awards program;
- 20 days annual leave + Xmas closure, public holidays, and 5 days paid sick leave;
- Healthcare plan (Private accident, medical, and dental insurance, annual health checks);
- Education support for staff, spouse, and children;
- Relocation allowance to cover visa/flights/initial days' accommodation;
- Transportation support; Business travel insurance;
- Various staff events throughout the year (outings, year-end party, sports activities, ...);
- On-site fitness and sports center;