( Cầu Giấy, Hà Nội) Supervisor - Air Procurement

• Monitor daily procurement operation to ensure that consistently highest level of customer excellence.
• Supervise staff implementing SOPs' Department, ISO requirements.
• Manage capacity strictly following SOP, KPI and Department's guidelines.
• Manage consolidation for export cargoes.
• Solve all arising matters related to customers and staff.
• Respond promptly to queries from clients (both internal and external) which are out of staff ability while striving to meet established quality guidelines.
• Negotiate best rate, capacity, schedule to minimize cost, increase Air Profit, VOL, to match the budget.
• Input all related data to Daily plan app, Booking confirmation, UFS, ...correctly and timely.
• Monitor emails, reply to messages, and act on information relayed where necessary within 24 hours of the initial inquiry being received.

• Buildup, develop and maintain strong relationships with Airlines and Suppliers.
• Schedule meeting with Airlines to strengthen relationship & get market update.

• Arrange suitable working shifts for staff based on actual working condition.
• Ensure that daily jobs are handled and controlled properly.
• Monitor overtime registration for staff in the division.
• Maintain a consistently high level of communication with all relevant parties.
• Ensure all division's activities always operating smoothly.

• Weekly check data in UFS to ensure accurate and timely data input to avoid mistakes and propose countermeasures.
• Consult with Direct Superiors about risk management efficiency.

• Report to the Superiors, Sales… the market situation, consolidation, shortfall during working with airlines, suppliers so the company may make the appropriate strategy in timely manner.
• Make the report to SEOHQ/ FSG/ APH/GM/… (Charter P&L, Consolidation efficiency…).

• Bachelor's Degree in foreign Trade, Economic, Business Administration or equivalent.
• Tertiary qualifications with at least 3 years of relevant work experience or knowledge of forwarding, logistics industry processes, procedures, and practices.
• Experience in flight booking and procurement.
• Knowledge of KWE's products and services is preferred.
• Good at MS office (Word, Excel, power point….)
• Upper-Intermediate English skill (4 skills), additional language should be an advantage.

• Tiếng Anh (Trung cấp)

• Annual Leave: 12 days/year (after probation time)
• Net salary: Negotiable (13 months a year plus Tet bonus & Annual performance bonus)
• Annual Salary Increase: once per year
• Performance Assessment: twice per year (fixed in April and October)
• Insurance: 24 hours' Accident Insurance, 100% Social Insurance, Health Care Insurance
• Others: International working environment with many opportunities for learning and development, training courses, company trip, etc.

• Monday to Friday, from 8:00 AM to 5:35 PM

Vieclam Bank